Hendrick Lexus Charlotte

Had my Lexus serviced this week by Mr. Adrian Cruz-Cordero and the team. I was very happy with the quality of work and communication! I’ve owned other car brands before where I have to rea Adrian Cruz-Cordero and the team. I was very happy with the quality of work and communication! I’ve owned other car brands before where I have to reach out to the advisor for updates, but he was on it! Hope he is my advisor next time! More

Mike Underwood is by far the best service advisor ever. ! Always appreciate him taking care of my service . ! Always appreciate him taking care of my service . More

Great service department. This is my third Lexus and one of the reasons I stick with them is because of their service. This is my third Lexus and one of the reasons I stick with them is because of their service. More

Mike Underwood did an excellent job taking car of the service on my car. I appreciate it. service on my car. I appreciate it. More

Courteous, professional, and knowledgeable staff. I always feel appreciated. Scheduling service appointments is always wasy. I always feel appreciated. Scheduling service appointments is always wasy. More

We always receive great service at Hendrick Lexus Charlotte! Mike Underwood is courteous, professional, and ensures that the job is done well. He respects for our time and schedules and is always fle Charlotte! Mike Underwood is courteous, professional, and ensures that the job is done well. He respects for our time and schedules and is always flexible. More

Thanks to Vanessa for her excellent service. She is very courageous and tell you the facts for your vehicle She is very courageous and tell you the facts for your vehicle More

Rebecca Brewton - She was our person who reviewed the operation of the car and Multimedia. She did a nice job completing that review, adding our phones and explaining all the instruments. Thank-You!! operation of the car and Multimedia. She did a nice job completing that review, adding our phones and explaining all the instruments. Thank-You!! More

I use Hendrick Lexus Service Department for my routine maintenance and wanted to say I've been very impressed with the overall service. In particular Brian Dowless in the Service Department is top notch. maintenance and wanted to say I've been very impressed with the overall service. In particular Brian Dowless in the Service Department is top notch. He's personable and very helpful with questions/concerns and spends adequate time with you to ensure you understand the service, what's being done, estimated costs etc. All in all I've have always had a positive experience. More

This is an extremely clean and well run dealership. Courtesy of and knowledge are both constantly present throughout every area. I was especially pleased with Mike Underwood in the service area. Mike i Courtesy of and knowledge are both constantly present throughout every area. I was especially pleased with Mike Underwood in the service area. Mike is a warm voice and great listener. He takes care of my car as if it were his own! More