Hendrick Lexus Charlotte

They are so reliable and easy to schedule with- service department is excellent!! They are always willing to provide a loaner if needed. department is excellent!! They are always willing to provide a loaner if needed. More

I have worked with multiple advisors for the this location. Everyone is professional, and provides updates regarding any work being performed. location. Everyone is professional, and provides updates regarding any work being performed. More

Only place I go for service, very professional and quick. Love working with Godfrey Hernandez there - always great in the service area. Love working with Godfrey Hernandez there - always great in the service area. More

Amazing team I worked with. Bruce was great through the whole process of my purchase, very knowledgeable and human when it came to some decisions I needed to make. Michelle was Bruce was great through the whole process of my purchase, very knowledgeable and human when it came to some decisions I needed to make. Michelle was so kind and patient with the paperwork and Ralph was wonderful explaining/teaching things I needed to know about my new Lexus RX 350. Lexus has some great employees! More

Very happy with the service and Godfrey Hernandez was wonderful to work with. Thank you for taking such good care of me and my vehicle! wonderful to work with. Thank you for taking such good care of me and my vehicle! More

I am totally pleased with the service I receive from this dealership. Mike Mirek (Service Advisor) and Anthony Dowless (Tech) are always so helpful and professional. My vehicle is always returned with all dealership. Mike Mirek (Service Advisor) and Anthony Dowless (Tech) are always so helpful and professional. My vehicle is always returned with all of the work performed professionally. I feel I can trust them completely to do all the work that is needed properly. More

The Hendricks dealership is professional, knowledgeable, timely and has an updated while you wait lounge. timely and has an updated while you wait lounge. More

A great dealership that always takes great car of my car. I always trust Vanessa to help me with anything I need. She is very knowledgeable and knows a lot about my Lexus. She is sharp and spot on! I always trust Vanessa to help me with anything I need. She is very knowledgeable and knows a lot about my Lexus. She is sharp and spot on! More

Jesse was great, he was very helpful and knowledgeable. The mechanic sent a full walkthrough video of my car for an update. The mechanic sent a full walkthrough video of my car for an update. More

I have dealt with Hendrick for almost 20 years and have received excellent customer service vertices. The service department is outstanding. I currently work with Michael Mirek, service advisor, and he i received excellent customer service vertices. The service department is outstanding. I currently work with Michael Mirek, service advisor, and he is outstanding. He always takes care of any issues. He is very knowledgeable about Lexus products. My latest experience was great. Thanks Mike. Edmond Pfalmer More