Hendrick Lexus Charlotte

Marisa did a great job. Very professional. Communicates thoroughly and timely. Great follow through. Friendly and respectful. Very professional. Communicates thoroughly and timely. Great follow through. Friendly and respectful. More

My experience was wonderful Ryan and Ralph came out to my house to deliver my car with the big red bow, thank you house to deliver my car with the big red bow, thank you More

The Independence Lexus is very convenient for me when I need service on my RX. The service department is great! need service on my RX. The service department is great! More

Great service assistance by Michael Mirek. From start to finish the experience was excellent. They completed the service within the estimated time, and Michael Mirek gave me a detailed report From start to finish the experience was excellent. They completed the service within the estimated time, and Michael Mirek gave me a detailed report of the work done and what to watch out for in the future. More

Since Dave Machold has been my service agent, he has done an excellent job of making sure my vehicle is serviced properly and has been a good customer service advocate. an excellent job of making sure my vehicle is serviced properly and has been a good customer service advocate. More

The best service I have ever received! The employees are exceptional, especially Adrian Cruz-Cordero. I always feel like a V.I.P. At this dealership. I actually enjoy going to get my car s The employees are exceptional, especially Adrian Cruz-Cordero. I always feel like a V.I.P. At this dealership. I actually enjoy going to get my car serviced. More

Good service and neat place to wait as well. Wish there would be gym to spend the time instead of watching tv. Wish there would be gym to spend the time instead of watching tv. More

Great people to work with. Competent service. I recommend this service department. I will be coming back Competent service. I recommend this service department. I will be coming back More

David Machold the best service technician. have recommended him to several Lexus owners. See David excellent service skills. have recommended him to several Lexus owners. See David excellent service skills. More

Ralph Yerkes was awesome during the technology tutorial! Super helpful and thorough and patient with us! Super helpful and thorough and patient with us! More