Hendrick Lexus Charlotte

This dealership is top-notch. My service advisor, Mike Mirek, is second to none. He is very responsive and gets things done. He always keeps me advised as to what is going on w My service advisor, Mike Mirek, is second to none. He is very responsive and gets things done. He always keeps me advised as to what is going on while my car is in for service. He has been most helpful when I have had questions concerning my warranty. I feel very comfortable at Hendrick Lexus. More

Great job by my service advisor, Brian Dowless, getting my problem solved quickly and effectively! my problem solved quickly and effectively! More

Dreading vehicle service and repair visits is a thing of the past since working with Hendrick Lexus and especially because of Brian Dowless. He has earned our trust with his proficiency and consistent care the past since working with Hendrick Lexus and especially because of Brian Dowless. He has earned our trust with his proficiency and consistent care to ensure we have a pleasant and positive experience. Thank you! More

As always, Service Consultant Brian Dowless and Technician Anthony Dowless went the extra mile to ensure a professional and ideal service experience! Technician Anthony Dowless went the extra mile to ensure a professional and ideal service experience! More

Brian Dowless was very helpful in my service with the dealership. He showed he knew what was going on with my car and let me know of any other problems within a decent time frame. dealership. He showed he knew what was going on with my car and let me know of any other problems within a decent time frame. More

This dealership is excellent but what makes it so are people like Brian Dowless. He is my service and is most supportive and reliable people like Brian Dowless. He is my service and is most supportive and reliable More

Michael Mirek is exceptionally dependable on seeing that my vehicle is properly cared for. I rely on his good judgment. And he's a nice person. my vehicle is properly cared for. I rely on his good judgment. And he's a nice person. More

I’ve been working with Brian Dowless at Hendrick Lexus for almost 4 years. I appreciate his honesty and ability to work between myself and his service crew. We’ve had quite a few adventures into maintenan for almost 4 years. I appreciate his honesty and ability to work between myself and his service crew. We’ve had quite a few adventures into maintenance and repairs on rigs with years running from ‘04 to ‘21. Brian is the poster child for a person in his position and is a man who can come up with a solution that will work for both his shop and my budget. More

My service advisor Michael Mirek was excellent. My first experience but not my last. Thanks My first experience but not my last. Thanks More

Michael Mirek was great to work with and will definitely be back for service when I’m due again be back for service when I’m due again More