Hendrick Lexus Charlotte

Great service ! Everyone especially our service advisor, Marisa Kovaly, was very attentive. Service was quick and didn’t try to add in additional items. Other tha Everyone especially our service advisor, Marisa Kovaly, was very attentive. Service was quick and didn’t try to add in additional items. Other than having to drive all the way up independence i don’t mind going there at all More

Adrian Cruz-Cordero was pleasant and helpful and kept me updated throughout the entire repair. Thank you updated throughout the entire repair. Thank you More

Drove 3. 5 hours for this car. The dealership was outstanding and their personnel matched. My salesman Aaron Gordy did a wonderful job balancing on a really bu 5 hours for this car. The dealership was outstanding and their personnel matched. My salesman Aaron Gordy did a wonderful job balancing on a really busy day. Very good to us. The Technology Specialist Ralph Yerkes helped set the car up so well I was ready to roll right away. Overall a very good dealership experience, well worth the trip. More

Marisa Kovaly was very professional and easy to deal with. I would definitely recommend asking for her on your next visit to Hendrick Lexus. with. I would definitely recommend asking for her on your next visit to Hendrick Lexus. More

The service was outstanding from every aspect. I believe this was all orchestrated by Adrian, my service manager. He is very knowledgeable, professional and recognized the time and service impact I believe this was all orchestrated by Adrian, my service manager. He is very knowledgeable, professional and recognized the time and service impact to the customer. More

I had a few questions that I expressed to the service representative. Marisa was very helpful! representative. Marisa was very helpful! More

Awesome. .....awesome....awesome! Good experience....great customer service experience and assistance from staff....good job .....awesome....awesome! Good experience....great customer service experience and assistance from staff....good job More

Marisa Kovaly was very professional, pleasant and respectful. I enjoyed working with her, she explained everything my car needed. respectful. I enjoyed working with her, she explained everything my car needed. More

Marisa Kovaly was great to work with during my car service today. She kept me informed and help prioritize other items found during my service. service today. She kept me informed and help prioritize other items found during my service. More

This is the fourth Lexus we have bought from the dealership and always have a good experience dealership and always have a good experience More