Hendrick Lexus Charlotte

I took my NX350h in for it's first 5,000-mile service. Everyone was so professional and my car was ready in record time! Thank you for a great experience. Everyone was so professional and my car was ready in record time! Thank you for a great experience. More

Michael Mirek was so helpful and courteous for my service at the dealership. Hendrick Lexus is simply the best. at the dealership. Hendrick Lexus is simply the best. More

Great buying experience! From the salesman Kelvin to the tech guy Ralph to the finance guy Paul great experience. From the salesman Kelvin to the tech guy Ralph to the finance guy Paul great experience. More

Michael Mirek is always so wonderful to work with when I have my car serviced. He is very knowledgeable and professional. Thank you, Michael! have my car serviced. He is very knowledgeable and professional. Thank you, Michael! More

Great Dealership. I would not take my car anywhere else . The customer service is awesome. I recently brought my Lexus in for service at the dealership, and I had an o I would not take my car anywhere else . The customer service is awesome. I recently brought my Lexus in for service at the dealership, and I had an outstanding experience thanks to Michael Mirek. From the moment I arrived, Michael was professional, attentive, and genuinely invested in taking care of my vehicle. Michael took the time to thoroughly explain what service my car needed and answered all my questions with expertise and patience. His knowledge of Lexus vehicles is impressive, and I could tell he truly cares about his customers. He kept me informed throughout the process with timely updates, and there were no surprises when it came time for checkout—everything was exactly as quoted. The quality of the repair work was excellent, and my car was returned to me in pristine condition. Michael’s attention to detail and commitment to customer satisfaction really set him apart. It’s rare to find someone who combines such technical expertise with genuine customer care. I highly recommend asking for Michael Mirek if you need service at this Lexus dealership. He’s made me a loyal customer, and I wouldn’t trust my vehicle with anyone else! More

I took my RX 350 in for brake light warning. The diagnosis called for a replacement component. My advisor Mike Mirek, told me that the repair would take a day to install. I was going out of town The diagnosis called for a replacement component. My advisor Mike Mirek, told me that the repair would take a day to install. I was going out of town and Mike told me that they would bring the car to my home when completed. When I returned I drove the car on a short errand and saw fluid on the garage floor. I called Mike and he had the Service Manager, Tony, come out to my home. Tony looked at the fluid and decided to have a truck come and take the car back in the shop. Mike called later and said that he wanted to keep the car for a few days after repair so he and Tony could drive the car several times over the week. I was out of town and they assured me that after testing that they would return the car to my garage. My car was returned and all is well. I appreciated the work that Mike orchestrated to make sure that the vehicle was ready to drive safely and the input and help from the other Hendrick Lexus employees. I have every confidence in the Hendrick team in this instance and all other visits. More

Thanks for your service. Everyone so supportive and professional. Special thanks to Vanessa hardley. Great!!! Everyone so supportive and professional. Special thanks to Vanessa hardley. Great!!! More

Michael Mireck provided excellent customer care. Car inspection done expeditiously. All waiting areas creates a home environment. Car inspection done expeditiously. All waiting areas creates a home environment. More

It is always a pleasure to do business with Hendrick Lexus. The folks are friendly, knowledgeable, and professional. Lexus. The folks are friendly, knowledgeable, and professional. More

Marisa Kovaly is a terrific resource at Hendrick Lexus! I always request her when I make an appointment. She is accurate with her time and cost estimates. She answers my questions clearly. I look forwa I always request her when I make an appointment. She is accurate with her time and cost estimates. She answers my questions clearly. I look forward to my appointment this week. More