Hendrick Lexus Charlotte

Marissa Kovaly took care of our 2019 LEXUS. NX300h like it was her own! This was a Certified Lexus & that means exactly what they say it does. Believe it! We had to have a brake actuator replac NX300h like it was her own! This was a Certified Lexus & that means exactly what they say it does. Believe it! We had to have a brake actuator replaced & we had to wait on the part so we had a loaner car for a week. We will always drive Lexus because of the engineering but also because of the service. LEXUS stands behind their vehicles. Don’t buy used unless it is certified! More

I recently had the state inspection done at Hendrick Lexus Charlotte. I have been a customer there for over 30 years and have always had my cars serviced in their service department. They are always Lexus Charlotte. I have been a customer there for over 30 years and have always had my cars serviced in their service department. They are always professional and efficient and keep me updated on progress. Marisa Kovaly was the service representative who worked with me during my recent visit and she was great. She has a very friendly and positive personality and was knowledgeable and professional. I have always been impressed with the quality of sales and service representatives with whom I have interacted at Hendrick Lexus! More

Quick and efficient service visit. Service person, Dave Machold, kept me informed on progress of repairs and explained clearly what repairs were needed now those to be considered in th Service person, Dave Machold, kept me informed on progress of repairs and explained clearly what repairs were needed now those to be considered in the future. More

I always receive great service at Hendrick Lexus since 2007. My service advisor is Dave Machold. 2007. My service advisor is Dave Machold. More

Hendrick Lexus always provides great services. I really trust them and am satisfied with courtesy, technical support, and nice waiting space. My advisor is Dave Machold. I really trust them and am satisfied with courtesy, technical support, and nice waiting space. My advisor is Dave Machold. More

Routine service visit. Excellent explanation of what was to be done as part of that service and suggestions for additional work. David was easy to talk with and quickly e Excellent explanation of what was to be done as part of that service and suggestions for additional work. David was easy to talk with and quickly established a rapport with me that made me very comfortable. More

Took delivery of a ES 300 h. Ultra luxury package. A wonderful car, great ride, 43 mpg. Well worth the price. My 5th Lexus, I was well guided by our salesman, Bruce, and through Ultra luxury package. A wonderful car, great ride, 43 mpg. Well worth the price. My 5th Lexus, I was well guided by our salesman, Bruce, and through all of the car’s technicals by Ralph. Once again, a 5 star performance at Lexus on Independence Blvd. More

Dave was very professional and courteous during my visit at the dealership. He valued my time and understood my drive in to the dealership was over 1.5 hours so he reassured me that my vehicle would be read at the dealership. He valued my time and understood my drive in to the dealership was over 1.5 hours so he reassured me that my vehicle would be ready in less than the time allotted. More

Great professional & friendly associates, really appreciated our associate, David Macnold. He kept us in the know and the service was completed in the timeframe he suggested. I will continue to use appreciated our associate, David Macnold. He kept us in the know and the service was completed in the timeframe he suggested. I will continue to use Hendricks Lexus for our service needs. We will continue to use Hendrick Lexus because of the professional knowledgeable associates like David Macnold Thanks Brian Pratt More

I just found this Lexus dealership when I moved to NC and it is by far the best Lexus dealership I’ve been to! If you want someone that’s going to take care of you, be honest, and communicate go see Brian D it is by far the best Lexus dealership I’ve been to! If you want someone that’s going to take care of you, be honest, and communicate go see Brian Dowless!!! I promise you won’t regret it!! More