Hendrick Lexus Charlotte

Michael Mirek is a great Service Consultant. He is always willing to answer my questions and returns my phone calls promptly when he is unavailable when I call. He is always willing to answer my questions and returns my phone calls promptly when he is unavailable when I call. More

Whenever I take my car into Lexus for service, I always request Mike Mirek. He is exactly what a customer service representative should be. request Mike Mirek. He is exactly what a customer service representative should be. More

I got my vehicle serviced here. This is my 4th Lexus serviced at this dealership and I always worked with Michael Mirek. Great service advisor who knew exactly what we needed and This is my 4th Lexus serviced at this dealership and I always worked with Michael Mirek. Great service advisor who knew exactly what we needed and took great care of us. Shop is extra clean and always felt my expensive vehicles were in great hands. More

My service advisor Michael Mirek took his time to understand my concerns and he was able to communicate that to the technician working on my vehicle and able to repair my vehicle in a timely manner. understand my concerns and he was able to communicate that to the technician working on my vehicle and able to repair my vehicle in a timely manner. Thank you for the great service! More

I was able to purchase the car I wanted for the price I was willing to pay. Michael Mirek was very helpful and knowledgeable. was willing to pay. Michael Mirek was very helpful and knowledgeable. More

Always a great experience. Godfrey Hernandez did a great job coordinating my service and keeping me informed of the progress. Godfrey Hernandez did a great job coordinating my service and keeping me informed of the progress. More

Godfrey Hernandez took great care of me. Kept me informed in what was going on with my car and even followed up after. Kept me informed in what was going on with my car and even followed up after. More

Godfrey Hernandez is my Service Dep. Mr. Hernandez helps to make my service visit a seamless event! I appreciate his knowledgeable, polite, and helpful expertise! Mr. Hernandez helps to make my service visit a seamless event! I appreciate his knowledgeable, polite, and helpful expertise! More

Always had excellent service at Hendrick Lexus. They take time to listen to any problems and explain any needed repairs. Dave Machol is excellent to work with. They take time to listen to any problems and explain any needed repairs. Dave Machol is excellent to work with. More

Timely response and very capable service staff. Very professional but comfortable experience - I’ll be back. Very professional but comfortable experience - I’ll be back. More