Hendrick Lexus Charlotte

Exceptional customer service from Robert, James and everyone else involved. This is the second Lexus I’ve purchased from this dealership in 4 years. Will absolutely refer and use them again the next everyone else involved. This is the second Lexus I’ve purchased from this dealership in 4 years. Will absolutely refer and use them again the next time I purchase a vehicle. Each experience has been awesome. More

Marina snow was great. She helped me through the new online system for a loaner car. I don’t like that system but she made it easier She helped me through the new online system for a loaner car. I don’t like that system but she made it easier More

Shopping and buying a new Lexus from Hendrick Lexus in Charlotte NC was a great experience. The show room was inviting, Michelle M (sales) was friendly and accommodating. Ralph Y, the technical instructor Charlotte NC was a great experience. The show room was inviting, Michelle M (sales) was friendly and accommodating. Ralph Y, the technical instructor was so knowledgeable and patient as the new Lexus was programmed for internet connectivity. I highly recommend Hendrick Lexus. More

Marina Snow went over and above expectations! ! She’s fantastic!! You’re lucky to have her. You trained her well!! ! She’s fantastic!! You’re lucky to have her. You trained her well!! More

Excellent courtesy, reliability, dependability, skill level of workers, and good communication are all what I receive from Marija Snow and Hendrick Lexis during every visit, now with my fourth Lexus from level of workers, and good communication are all what I receive from Marija Snow and Hendrick Lexis during every visit, now with my fourth Lexus from this dealership. More

Michael Mirek was an excellent representation of your dealership ... Fast, effective, very thorough, patient and knowledgeable ... It's people like Michael that make me keep buying cars from Hendrick dealership ... Fast, effective, very thorough, patient and knowledgeable ... It's people like Michael that make me keep buying cars from Hendricks Lexus ... 5 STAR SERVICE ! More

Michael Mirek exemplifies customer service. He knowledgeable, a great communicator, and always goes the extra mile to make sure things are right. I would highly recommend him and the dealership He knowledgeable, a great communicator, and always goes the extra mile to make sure things are right. I would highly recommend him and the dealership. More

Excellent service and communication. Dave Machold is a great associate who educates me and keeps me informed on all the most important things I need to know and keep up with regarding m Dave Machold is a great associate who educates me and keeps me informed on all the most important things I need to know and keep up with regarding my vehicle. The customer lounge is comfortable, and has delicious coffee! More

Mariija Snow is absolutely magnificent. Her customer service skills, attention to details and knowledge about Lexus vehicles is outstanding. Marija is knowledgeable about anything I ask her Her customer service skills, attention to details and knowledge about Lexus vehicles is outstanding. Marija is knowledgeable about anything I ask her from my windshield to my tires, she also makes the best recommendations for now or to do in the future. I enjoy partnering with Marija each and every time I have a service appointment. Thank you for being nothing less than amazing. More

Marija Snow was friendly, helpful and efficient in providing our service and tour tire replacement. providing our service and tour tire replacement. More