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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,112 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,112 reviews

April 07, 2024

Ralph Yerkes took a lot of time to help me fixing a problem I was having with picking up some programs on my radio. He’s a credit to the agency. More

by Fredsandys
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph yerkes
Apr 09, 2024 -

Hendrick Lexus Charlotte responded

Fredsandys, thank you for sharing your positive experience!

April 04, 2024

Vanessa Hardley did a good job and was very helpful with getting my vehicle serviced. More

by machellehudgins14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Rinnix, Brian Dowless, Vanessa Hardley
Apr 05, 2024 -

Hendrick Lexus Charlotte responded

Machellehudgins14, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!

April 04, 2024

Duke and Ralph were great to deal with and made our experience pleasant. Alex was one of the most impressive young men I have met and he has a very bright future. More

by Trancook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duke Hergatt
Apr 05, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. Thank you for the thoughtful comments about our talented team. We hope you have a great day!

April 03, 2024

The one and only appointment I DO look forward to is with Lexus! And Dave is such a pleasant person to work with! More

by lachellebarnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 04, 2024 -

Hendrick Lexus Charlotte responded

Lachellebarnard, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

April 03, 2024

Sales and service were both great! Dave Machold in service was excellent! I previously owed an Infinity and I can definitely say Lexus service is superior to Infinity. More

by Boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Apr 05, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 03, 2024

Kelvin Parsons and Ralph were phenomenal! They went above and beyond what we expected when buying a new car. Didn’t like spending 5+ hours there on the first day, being pressured about the t More

by Shiredavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Kelvin Parsons, Alex Yokem
Apr 05, 2024 -

Hendrick Lexus Charlotte responded

Hello Shiredavis, thank you; we appreciate your feedback!

April 02, 2024

Vanessa Hardley is fantastic to work with! I appreciate her attention to detail. Thank you More

by Mbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 04, 2024 -

Hendrick Lexus Charlotte responded

Mbarry, we're glad to hear you enjoyed your visit.

April 02, 2024

Vanessa is a very pleasant and thoughtful representative for your department. She informed me of the needed services for my car. . More

by barbarausserytc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 04, 2024 -

Hendrick Lexus Charlotte responded

Barbarausserytc, we are very happy we could provide you with a positive experience!

April 02, 2024

Vanessa did a good job . She was Very efficient and helpful. I would recommend her ! More

by Rserrani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 04, 2024 -

Hendrick Lexus Charlotte responded

Rserrani, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

April 02, 2024

Great dealership with awesome service. This was my first time with Vanessa Hardley as my advisor, but would highly recommend her. Very friendly and personable. More

by christine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 04, 2024 -

Hendrick Lexus Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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