Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,181 Reviews
Call Dealership (844) 423-0768
View Awards

6025 East Independence

Charlotte, NC

28212

Directions

By Type

Showing 2,181 reviews

May 22, 2024

Great job! Best gas mileage on my trip that I have ever gotten! Thank you!! More

by pmiller251984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 25, 2024 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us!

May 22, 2024

Michael Mirek is my go to service rep. Very trustworthy. If you need a good service rep ask for Michael. More

by DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 25, 2024 -

Hendrick Lexus Charlotte responded

Dr, we are so pleased you enjoyed your visit with Mike to Hendrick Lexus Charlotte!

May 22, 2024

always a pleasure dealing with Mike Mirek for servicing. responsive and knowledgeable. top notch all the way More

by Mr. Wonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 25, 2024 -

Hendrick Lexus Charlotte responded

Mr. Wonder, thank you for the high star rating! Thank you again for leaving us this response!

May 22, 2024

Michael Mirek handled all aspects of servicing my vehicle. He kept me informed about work, the costs and time. Pick up and delivery was great. More

by kmsteele53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 25, 2024 -

Hendrick Lexus Charlotte responded

Kmsteele53, we're glad you had such a wonderful experience with us!

May 22, 2024

Great service. Friendly staff. Waiting area is comfortable and clean. Video from service being done is helpful. More

by Smray33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
May 24, 2024 -

Hendrick Lexus Charlotte responded

Thank you so much again for your feedback! We hope you have a great day!

May 21, 2024

Very efficient, professional, friendly, trustworthy and customer focused. Nice place to wait for service. Good job. More

by kmohara130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
May 25, 2024 -

Hendrick Lexus Charlotte responded

Kmohara130, we are so happy to read such a great review about Hendrick Lexus Charlotte! Great job Dave!

May 16, 2024

We have bought six previous new Lexus from this dealership Every time it has been outstanding. Everyone is friendly, knowledgeable, and efficient. Everything was explained fully. Ralph Yerkes spent More

by Ric A
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes; Lamar Crenshaw, Paul Lee, BJ Muckelvene, Ivan Blair, Lucas Cooper
Report | Print
May 17, 2024 -

Hendrick Lexus Charlotte responded

Ric A, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Ralph at Hendrick Lexus Charlotte. Thank you again for leaving us this response!

May 13, 2024

Michael Mirek always does a fantastic job taking care of me and my vehicle…it’s a BIG reason I stick with Hendrick Lexus! TJ More

by Tpuchyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 15, 2024 -

Hendrick Lexus Charlotte responded

Tpuchyr, thank you so much for the positive review!

May 03, 2024

Everything went smoothly and just as Vanessa explained it in advance. Great experience overall. Thank you! More

by kennethfriedman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Report | Print
May 04, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how Vanessa did. We hope you have a great day!

May 03, 2024

Vanessa is the gold standard for customer service. When I arrived for service on my SUV Vanessa had all paperwork ready along with my SUV loaner. I was in and out quickly. I asked Vanessa about som More

by hock7890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Report | Print
May 07, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for letting our team know how we did! Vanessa is always on top of it and we are lucky to have her on the team! We look forward to helping again in the future. Take care!

1
...
75
76
77
...
219