Hendrick Lexus Charlotte

Brian Dowless is our service writer. He is always a pleasure to deal with. Always pleasant, courteous, and knowledgeable. He is always a pleasure to deal with. Always pleasant, courteous, and knowledgeable. More

We were very happy buying another Lexus with them. Nick Mainor is a professional and honest person. Ralph Yerkes from technology did a great job of explaining all of the elements electronics and how Nick Mainor is a professional and honest person. Ralph Yerkes from technology did a great job of explaining all of the elements electronics and how to use them. More

I have been working with Hendrick Lexus since purchasing my car in 2012. Michael Mirek has been my service advisor for several years and it is great to have a service center and Service Advisor you can tr my car in 2012. Michael Mirek has been my service advisor for several years and it is great to have a service center and Service Advisor you can trust. More

Great store, as expected with Hendrick. Well managed business. Michael Mirek has been my Service Advisor for years and is fantastic to deal with. He is nice, friendly, informative, smart, c Well managed business. Michael Mirek has been my Service Advisor for years and is fantastic to deal with. He is nice, friendly, informative, smart, competent and ALWAYS does a superb job. He is a STAR. Very knowledgeable and extremely competent. A real pro. He really knows Lexus, much more than a normal Service Advisor. Love Mike, the best. Bryan and Chad also are great leaders at the store. Always a pleasant experience. Mike always keeps me informed and is great with follow-up. More

Over the years, I've learned not to trust dealerships to be looking out for my best interest, and this would always fill me with dread when it was time to take my car in to the dealership. My experience wit be looking out for my best interest, and this would always fill me with dread when it was time to take my car in to the dealership. My experience with Michael Mirek has changed that. He is more than a service advisor - he is a TRUSTED advisor when I take my car in for service. He is always transparent about what needs to be done and how much it will cost and has helped me on multiple occasions make the best decisions for my car. He makes it easy for me to drop off and pick up my car in a way that works for me and my work schedule. I can highly recommend Michael! More

Brought my 2017 Ford Explorer in for an oil change and was in & out in a timely manner. Mike Mirek was my service advisor and was very courteous and professional. He knows his stuff. 👍 was in & out in a timely manner. Mike Mirek was my service advisor and was very courteous and professional. He knows his stuff. 👍 More

I needed valet service and a loaner for my service appointment and Mike. Mirek made it happen. Door to door service and in a timely fashion. appointment and Mike. Mirek made it happen. Door to door service and in a timely fashion. More

First Class service always. I make sure Mike Mirek is my advisor everytime. I never worry when my car is in his care. I would always refer anyone to this dealership for service I make sure Mike Mirek is my advisor everytime. I never worry when my car is in his care. I would always refer anyone to this dealership for service and choose Mike! More

I had a fantastic experience in the service dept with Michael Merik as my service advisor. Michael Merik as my service advisor. More