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Hendrick Lexus Charlotte
Charlotte, NC
2,388 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,389 reviews
September 08, 2025
Excellent customer service and buying experience. We worked with John and Ralph and could not have asked for better. We recommend them and Hendrick Lexus to anyone interested in buying a car. They We worked with John and Ralph and could not have asked for better. We recommend them and Hendrick Lexus to anyone interested in buying a car. They value their customers. Very glad we are their customer now. More
by roej3791
Employees Worked With
John Matthews, Ralph Yerkes
September 07, 2025
The experience of buying a car at Hendrick Lexus Charlotte was the best ever. Over the past month, o took my time to look at all make and models in a certain category. By far the Lexus met my needs Charlotte was the best ever. Over the past month, o took my time to look at all make and models in a certain category. By far the Lexus met my needs the best. But the best part of the buying process from start to finish. Sales team all the way to the electronics overview was amazing. More
by epressley08
Employees Worked With
Duke Hergatt
September 06, 2025
Hendrick Lexus Charlotte offered us an excellent buying experience with knowledgeable and experienced staff. Our salesman, Geron was wonderful and enjoyable to work with. Rebecca from Technology department experience with knowledgeable and experienced staff. Our salesman, Geron was wonderful and enjoyable to work with. Rebecca from Technology department was wonderful as well. My husband and I had a wonderful purchasing experience with Hendrick Lexus Charlotte. More
by mintonpr
Employees Worked With
Rebecca Brewton, Geron Helling
September 04, 2025
Great communication and I felt welcomed from the beginning! The entire process from checking in, getting a rental car, to my return was easy! beginning! The entire process from checking in, getting a rental car, to my return was easy! More
by dcwilliams74
Employees Worked With
Josh Mohr
September 03, 2025
I’ve had nothing but an excellent experience from the front desk to tech. Will helped me in tech and was so kind and thorough. He went above and beyond to make sure I knew how to use my new car. They ar front desk to tech. Will helped me in tech and was so kind and thorough. He went above and beyond to make sure I knew how to use my new car. They are all great, and I highly recommend them for all your car needs! More
by jmdinovo7
Employees Worked With
Duke Hergatt, Ivan Blair
September 03, 2025
The Staff along with Service Rep. Michael Mirek was very Professional and helpful during servicing my vehicle. The dealership deserves a 5 star rating. Thank you all for taking care o Michael Mirek was very Professional and helpful during servicing my vehicle. The dealership deserves a 5 star rating. Thank you all for taking care of my lovely Lexus car. More
by Blessed
Employees Worked With
Michael Mirek
August 31, 2025
Contacted the dealership on-line, received a quick response. Scheduled an appointment for the next day. Met with a terrific staff member who quickly understood our needs. We were doing a trade-in and response. Scheduled an appointment for the next day. Met with a terrific staff member who quickly understood our needs. We were doing a trade-in and received a good value. We did experience a slight hiccup during the process but the dealership quickly reacted to ensure we were able to purchase a great vehicle that exceeded our expectations for a good price. All of the staff we interacted with from the front desk to the technology tech were friendly, helpful and accommodating! Highly recommend this dealership!! More
by rlivengo
Employees Worked With
Ricky Frederick, Sales, Donte Small, Financing and Aiden Brundage, Concierge Specialist
August 31, 2025
Thomas, Lucas, Ivan and Ralph were outstanding ambassadors for Hendrick Lexus. Their care and professionalism were beyond expectation. ambassadors for Hendrick Lexus. Their care and professionalism were beyond expectation. More
by PTB
Employees Worked With
Ralph Yerkes, Ivan Blair, Lucas Cooper, Thomas Bridges
August 31, 2025
We had a great experience! John and Ralph were fantastic to work with and answered all our questions. We felt very taken care of throughout the process. John and Ralph were fantastic to work with and answered all our questions. We felt very taken care of throughout the process. More
by Renee763
Employees Worked With
John Matthews, Ralph Yerkes
