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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,171 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,171 reviews

April 12, 2024

Dave Machold is a pleasure to work with - very accommodating and knowledgable! I always have my Lexus serviced at the Independence Blvd. location/Charlotte - they are top notch! More

by togreerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how Dave did. He is a true professional and an asset to our store. Please let us know if you need anything else. We hope you have a great day!

April 12, 2024

My service guy, Dave Machold, is the best. I’ll buy another Lexus because of him. More

by 77spbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

77spbailey, thank you for sharing your positive experience!

April 12, 2024

I always have my service performed at the Lexus dealership on independence Boulevard. Dave Machold is the best!!! Always looks after you and give you his best!!! Lexus should be proud to have such More

by Vjj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Vjj4, your satisfaction is our top priority. Kudos to Dave for always going the extra mile!

April 12, 2024

David Machold did a great job with my Lexus service. I would use him again More

by jeff.dillon72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Thank you for the recommendation. We hope you have a fantastic day!

April 10, 2024

Vanessa Hadley in the service department was wonderful! Her attitude and genuine care far exceeded my expectations! More

by amygrif3475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Report | Print
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Amygrif3475, your satisfaction is our top priority. Thank you and have a great day!

April 10, 2024

Ralph Yerkes was awesome at Hendrick Technologies . He help me and patiently listen to my issues More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Report | Print
Apr 16, 2024 -

Hendrick Lexus Charlotte responded

Oscar, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. Way to go Ralph!

April 09, 2024

Dave Machold very accommodating and responsive to customer needs. Kept me updated on car schedule. More

by Csvanderhoff5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Apr 11, 2024 -

Hendrick Lexus Charlotte responded

Hi Csvanderhoff5! We're so happy to hear you received stellar communication during the process!

April 08, 2024

Ralph Yerkes was so sweet and took his time to show all the new technology. More

by Susan Halk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Nick Mainor
Report | Print
Apr 10, 2024 -

Hendrick Lexus Charlotte responded

Susan Halk, thank you for sharing your positive experience! Kudos to Ralph for always taking a special interest in his guest's tech lessons!

April 07, 2024

Bought a new car and the entire team couldn’t have been nicer or more knowledgeable. More

by Sltneubauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Parsons
Report | Print
Apr 09, 2024 -

Hendrick Lexus Charlotte responded

Sltneubauer, we're so glad that we were able to go above and beyond your expectations!

April 07, 2024

Ralph Yerkes took a lot of time to help me fixing a problem I was having with picking up some programs on my radio. He’s a credit to the agency. More

by Fredsandys
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph yerkes
Report | Print
Apr 09, 2024 -

Hendrick Lexus Charlotte responded

Fredsandys, thank you for sharing your positive experience!

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