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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,114 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,114 reviews

March 01, 2024

Exceptional Customer Service from Vanessa who was my Service Manager. Thank you for your continuous updates during the service visit. More

by Wynton Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Report | Print
Mar 07, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know Vanessa we did. Until the next time we meet, take care and have a great day!

March 01, 2024

People are very nice. At the service department Vanessa Hardley did a great job Thanks so much More

by Angelika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Report | Print
Mar 06, 2024 -

Hendrick Lexus Charlotte responded

Angelika, your satisfaction is our top priority. Thank you for choosing Hendrick Lexus!

March 01, 2024

Love this dealership and also working with Vanessa Hardley! Vanessa is always so friendly and the dealership has great amenities! More

by kjones2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
Report | Print
Mar 07, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 01, 2024

Marija Snow is a such a wonderful person to work with. She is considerate of your concerns and make every effort to provide 110% customer satisfaction. More

by betty.mattos13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Report | Print
Mar 07, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We'' gladly pass along those generous and well deserving compliments to Marija. We hope you have a great day!

March 01, 2024

A great dealership from the beginning of the purchase process right to the delivery of the product. Could not have been more satisfied. More

by JohnG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Cooper, Michele Hanrahan
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Mar 06, 2024 -

Hendrick Lexus Charlotte responded

Johng, we really appreciate your positive review!

February 29, 2024

Marija S. was a pleasure as usual! She communicates very well about the process and let's you know what offers they have available. More

by Derek N.
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Report | Print
Mar 03, 2024 -

Hendrick Lexus Charlotte responded

Derek N., thanks for your praise and kind comments about our team.

February 29, 2024

Wonderful service. the person taken care of me, David Machold was very professional and nice. he made sure everything was taken care of. Wondaful to work with. great ex More

by guystarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
Mar 03, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for leaving us this response!

February 29, 2024

Friendly staff and thorough workmanship. Our service contact was Marija Snow, and she did an excellent job getting me in & out of there. More

by Gkidsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Report | Print
Mar 03, 2024 -

Hendrick Lexus Charlotte responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Marija here at Hendrick Lexus Charlotte!

February 29, 2024

Marija Snow and the Hendrick dealership were quite professional and took good care Of my vehicle. More

by Brown2943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Report | Print
Mar 03, 2024 -

Hendrick Lexus Charlotte responded

Brown2943, your satisfaction is our top priority. Thank you for the opportunity to serve you!

February 29, 2024

As always great service. Marija went above and beyond to keep me updated on my service! Great experience! More

by Michellekish
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Report | Print
Mar 03, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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