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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,170 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,170 reviews

March 14, 2024

My visit to Hendrick Lexus was smooth and seamless. Marija Snow was helpful and courteous above and beyond. Overall pleasant experience. More

by H Lewis
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Mar 20, 2024 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how Marija did. We hope you have a great day!

March 13, 2024

Everyone is always so pleasant and accommodating. They really make you feel like you are a part of the Hendrick Lexus family. More

by vsims96729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul in finance, Zay in Technology, Nick Mainor
Mar 14, 2024 -

Hendrick Lexus Charlotte responded

Vsims96729, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!

March 12, 2024

Marija she take care good my car and clean too. Thank you somuch Marija, i’ll back More

by Phong Chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
Mar 14, 2024 -

Hendrick Lexus Charlotte responded

Phong Chu, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

March 06, 2024

Recently purchased an NX350 with the professional assistance of Michelle Hanrahan at the Hendrick Lexus Charlotte dealership. The top rating on their post survey is a 5 in all categories for an excel More

by dmgabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Hanrahan
Mar 11, 2024 -

Hendrick Lexus Charlotte responded

Dmgabriel, thank you for your kind words and this wonderful review!

March 06, 2024

Vanessa Hardley was excellent. She got me taken cared of in no time and kept me updated through the entire process. More

by Noel Hinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Mar 11, 2024 -

Hendrick Lexus Charlotte responded

Noel Hinds, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte!

March 06, 2024

Dave Machol, Thank you very much for the professional and quick service and clear explanation you always have. You certainly love what you do !!! Thank you again!!! More

by hpro1260 Hilda Proczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Mar 11, 2024 -

Hendrick Lexus Charlotte responded

Hpro1260 Hilda Proczak, we are very happy we could provide you with a positive experience!

March 05, 2024

Great dealership, Duke was going above and beyond, he was a great help in all aspects. Made sure I was satisfied with my purchase, was very patient and made sure I understood everything about the vehicle. Wh More

by Oksana Uruskiy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duke Hergatt
Mar 07, 2024 -

Hendrick Lexus Charlotte responded

Oksana Uruskiy, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

March 04, 2024

The dealership and their work family were welcoming. We did not feel pressured to purchase the vehicle. They had a large inventory to select from. We drove away in a 24 Lexus 350 RX and are extremely More

by AB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaysen, Ralph Yerkes, , Thomas Bridges
Mar 07, 2024 -

Hendrick Lexus Charlotte responded

Ab, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte! Congratulations on your new Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2024

Dave Machold is an amazing service consultant. I always ask for him when I come in due to his top notch approach to ensure all of my service needs are met. He is friendly, informative, extremely p More

by Tina D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Fredette, Dave Machold
Mar 06, 2024 -

Hendrick Lexus Charlotte responded

Tina D, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charlotte!

March 02, 2024

Very pleased with our 10,000 mile maintenance visit at Hendrick Lexus. David Machold was both professional and friendly. I had a dozen questions… he patiently answered them all! Many thanks! More

by Clt1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Mar 07, 2024 -

Hendrick Lexus Charlotte responded

Clt1950, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Dave. If you have further needs or questions, please reach out!

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