Hendrick Lexus Charlotte

Awesome service department. Service is always a 10 out of 10! Dave M, our service advisor is fantastic. Service is always a 10 out of 10! Dave M, our service advisor is fantastic. More

Ralph Yerkes and Abigail were very helpful. They are knowledgeable and great to work with They are knowledgeable and great to work with More

Dave Machold gave excellent service. Very calm and nice. I would recommend him to anyone. Very calm and nice. I would recommend him to anyone. More

If you are looking for exemplary customer service, ask for Michael Mirek; he's great. for Michael Mirek; he's great. More

I have been very pleased with all of my interactions with Hendrick Lexus Charlotte. I have bought 5 cars from them in the last 20 years, and have had all of those cars serviced at the dealership with no pro Hendrick Lexus Charlotte. I have bought 5 cars from them in the last 20 years, and have had all of those cars serviced at the dealership with no problems. Dave Machold is my service rep, he has taken good care of me and I will continue to ask for him. More

This is the only Lexus dealership close to me and I find the Service Department to be operating at an exceptionally high level. The sales department does not rate as high. the Service Department to be operating at an exceptionally high level. The sales department does not rate as high. More

I have visited the dealership twice in the last month for regular service and installation of parts. Dave Machold was my service advisor and he was fantastic. Very professional and courteous and explained regular service and installation of parts. Dave Machold was my service advisor and he was fantastic. Very professional and courteous and explained process and estimated completion time. I had to make an appointment and Dave went above and beyond to make sure my car was ready when needed. More

I had the pleasure of working with Dave for service. He kept me informed on exactly what was going on. Easy to talk to and text. Thanks Dave! He kept me informed on exactly what was going on. Easy to talk to and text. Thanks Dave! More

This dealership is very clean and friendly. The waiting area was very comfortable and the employees were very friendly. David Machold was very attentive and kept me updated on everything t The waiting area was very comfortable and the employees were very friendly. David Machold was very attentive and kept me updated on everything that was going on with my car. I had oil change, recall work done and received my extra key at this visit . I have a severe Latex allergy and was assured by David Machold that he would personally contact the technician and advise him of my situation. I really appreciated that . More

Dave Machold was GREAT! Superb customer service and very kind and communicative. Lucky I got to work with him today Superb customer service and very kind and communicative. Lucky I got to work with him today More