Hendrick Lexus Charlotte

My use of this dealership is based on the service department's , Particular Mike Mirek. department's , Particular Mike Mirek. More

5 stars out to BJ Muckelvene, Ivan Blair and Ralph Yerkes and the rest of the team who did great to assist me. Really appreciate their time commitment and follow through! and the rest of the team who did great to assist me. Really appreciate their time commitment and follow through! More

Professional. Over all awesome and Friendly faces and a very easy process. Will definitely go back!! Over all awesome and Friendly faces and a very easy process. Will definitely go back!! More

Marija Snow is great to work with and always explains the service recommendations that is needed... service recommendations that is needed... More

Worked with Ralph Yerkes today. He really took the time to help with the issues we were having with the Lexus app. Calm, polite and extremely patient. Was thorough and took care of He really took the time to help with the issues we were having with the Lexus app. Calm, polite and extremely patient. Was thorough and took care of our problems. Excellent service. Dealership is lucky to have Ralph. More

I have purchased 3 cars from Hendrick Lexus and always had them serviced there. Michael Mirek is my service rep and he is absolutely amazing! had them serviced there. Michael Mirek is my service rep and he is absolutely amazing! More

Michael and the Hendrick Lexus Team always take great care of your vehicle and are awesome to work with. care of your vehicle and are awesome to work with. More

Ralph Yerkes was extremely helpful in explaining the nuances of my new Lexus. He was patient and easy going but knew his stuff! Thank you Ralph!! nuances of my new Lexus. He was patient and easy going but knew his stuff! Thank you Ralph!! More

Vanessa provided excellent service when I dropped my car off to be serviced. Lexus has really good team that provided exceptional service. off to be serviced. Lexus has really good team that provided exceptional service. More

A few months ago I accompanied my mom to purchase a new Lexus, and our experience was made truly exceptional thanks to Ralph Y., the Lexus Technology Specialist. Ralph tailored his explanations to ensu Lexus, and our experience was made truly exceptional thanks to Ralph Y., the Lexus Technology Specialist. Ralph tailored his explanations to ensure my mom felt comfortable and confident using the car’s technology. His knowledge, expertise and sense of humor made the entire introduction process enjoyable and stress-free. Not only did Ralph demonstrate a thorough understanding of the vehicle's technology, but he also provided valuable insights and tips to optimize its use for a seamless driving experience. He truly went above and beyond. More