Hendrick Lexus Charlotte

Vanessa is the only advisor that I like to deal with. She has the best customer service hands down. She’s very professional, knowledgeable and thorough. When my vehicle needs to be serviced and she’s out She has the best customer service hands down. She’s very professional, knowledgeable and thorough. When my vehicle needs to be serviced and she’s out of the office, I feel lost without her. Thank you for all that you do Vanessa! You are definitely appreciated! More

Have always received excellent service at this dealership and from Vanessa. I can trust that the work is done properly. and from Vanessa. I can trust that the work is done properly. More

Vanessa Hardley is awesome! Thank you so much for a quick and easy experience! Will gladly be back. Thank you so much for a quick and easy experience! Will gladly be back. More

This services at Hendricks Lexus Charlotte have been outstanding thanks to Michael Mirek and staff outstanding thanks to Michael Mirek and staff More

Always pleasant to visit. Good, positive attitude of everyone I encounter. Facilities are always clean and neat. Good, positive attitude of everyone I encounter. Facilities are always clean and neat. More

Dave Machold is the best in the service department. He had always been first class just like the dealership. He has always helped me and explains things in detail. You can’t get better than him. the He had always been first class just like the dealership. He has always helped me and explains things in detail. You can’t get better than him. the best!!!! More

I've been having service at Lexus of Charlotte since 2001. It's always been great and everyone is very professional and kind. 2001. It's always been great and everyone is very professional and kind. More

Fantastic team with focus on customer service and retention. Terrific experience from sales to service. Our go-to Lexus dealer! retention. Terrific experience from sales to service. Our go-to Lexus dealer! More

I had a great experience with Dave Machold for my Lexus. He was very helpful and ultimately helped me purchase my Lexus. I got a detailed explanation of the work needed for my car and will be returning for He was very helpful and ultimately helped me purchase my Lexus. I got a detailed explanation of the work needed for my car and will be returning for sure! More

Upfront in their dealing. Very good maintenance and keep you informed during the process. . Very pleasant waiting area. Very good maintenance and keep you informed during the process. . Very pleasant waiting area. More