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Hendrick Lexus Kansas City North

Kansas City, MO

5.0
508 Reviews

9300 NW Prairie View

Kansas City, MO

64153

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Showing 508 reviews

June 16, 2022

Everyone is so professional, knowledgeable and welcoming. It’s always a pleasure to do business here. And it’s amazing how well kept and clean all areas of the building is maintained. More

by michellecoleman100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Arnone, Lance Swenson, Kathy Groenenboom
Jun 16, 2022 -

michellecoleman100 responded

I have purchased 5 RX 350 vehicles from Lance in the past 16 years. He is a very conscientious and thoughtful salesperson. He always calls on birthdays and sends cards on holidays…which is why I continue to go to him. Plus.. the service at the north dealership is nothing less than Excellent!

June 15, 2022

This is my 5th Lexus same sales man for 4 of the 5 . When I take my car in for service Michael Taylor is always ready to help . More

by Momo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Taylor, Lance Swenson
Jun 17, 2022 -

Hendrick Lexus Kansas City North responded

Momo, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Kansas City North. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2022

Always great service and very professional. Michael is always courteous and accommodating . I will be back More

by Mike.klamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Jun 17, 2022 -

Hendrick Lexus Kansas City North responded

Mike.klamm, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

June 13, 2022

Michael Taylor always is friendly, courteous, knowledgeable and keeps me posted on my car's service progress. More

by terryjenne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Jun 15, 2022 -

Hendrick Lexus Kansas City North responded

Terryjenne, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 13, 2022

Steve Keltner did an amazing job finding my new car. Everyone was so nice and helpful and made the experience so wonderful. I’m so happy!! More

by nadjakaelin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner
Jun 15, 2022 -

Hendrick Lexus Kansas City North responded

Nadjakaelin, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2022

Michael was professional and worked me in on a Saturday morning for a new battery.. More

by bigc53life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 15, 2022 -

Hendrick Lexus Kansas City North responded

Hi Bigc53life, thank you so much for your positive comments about Hendrick Lexus Kansas City North! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

I have worked with Colby in service since about 2017, first with my dad's older Lexus 350 which I acquired, and then with my wonderful Lexus NR300 purchased at Hendricks North in October 2020. I - and More

by irene.bettinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Lieurance
Jun 10, 2022 -

Hendrick Lexus Kansas City North responded

Irene.bettinger, we are so pleased you enjoyed your visit to Hendrick Lexus Kansas City North! We hope to see you soon!

June 02, 2022

I bought my Lexus 350 RX in 2013 at this dealership. I have never taken my car anywhere else for maintenance because the service here is phenomenal. Mike Taylor is my service consultant. He is such a pr More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 04, 2022 -

Hendrick Lexus Kansas City North responded

Hi Sharon, thank you so much for your positive comments about Hendrick Lexus Kansas City North! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 31, 2022

Richard in service is the coolest! Very friendly and courteous, best of the best there! More

by Adam.mrowinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Walker
Jun 02, 2022 -

Hendrick Lexus Kansas City North responded

Adam.mrowinski, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2022

When you are looking for new Lexus, Steve will help you find the right one More

by maryshopper3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keltner
May 31, 2022 -

Hendrick Lexus Kansas City North responded

Hi Maryshopper3! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

Jun 01, 2022 -

maryshopper3 responded

Wouldn't go anywhere else or deal with anyone else. Steve knows his details & information. Not pushy and extremely helpful. Great experience!

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