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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,191 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,191 Reviews of Hendrick Lexus Northlake

May 05, 2025

SYDNEY was amazing! !! She was prompt w/ responses and her service was impeccable. And she drives a TRUCK! Thanks for everything! More

by wandasharris
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
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May 28, 2025 -

Hendrick Lexus Northlake responded

Wanda, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sydney and our team. PS Not only does Sydney drive a truck, she does the maintenance on it, too!

May 04, 2025

Great experience. Omar in service department is awesome. Easy drop off and pick up process. More

by Sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
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May 28, 2025 -

Hendrick Lexus Northlake responded

SC, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

May 03, 2025

It’s a pleasure to bring. my beautiful ES 350 for service appointments, knowledgeable friendly customer service, Eddie Hart was very professional and helpful. . More

by joybumgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
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May 28, 2025 -

Hendrick Lexus Northlake responded

Joy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

May 02, 2025

The process was easy. Everyone I encountered was nice. I was dreading going car shopping but this experience changed my view. More

by Patrice
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Hussain Amir
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May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Patrice! We are thrilled to hear Nap and Hussain provided you the 5-Star Lexus experience and exceeded your expectations regarding the "car buying" process! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 01, 2025

Garrett was a great service advisor and I appreciate how efficiently my appt was handled! He was able to get my car done even quicker than I thought. Very pleased with his service! More

by dboukedes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Mark Dockx, Garrett Crossman
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May 02, 2025 -

Hendrick Lexus Northlake responded

D. Boukedes, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for your loyalty!

May 01, 2025

Garrett was very helpful and informed me about my car, I would recommend this dealership to anyone More

by tammywilson104
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
May 02, 2025 -

Hendrick Lexus Northlake responded

Tammy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 01, 2025

Garrett Crossman did a great job servicing my vehicle. Very professional, comprehensive, and good to deal with. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
May 02, 2025 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent experience at Hendrick Lexus Northlake, Tracy! We are thrilled to hear Garrett provided the 5-Star Lexus experience during your recent service visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 01, 2025

The service was absolutely wonderful Chase Ward did a phenomenal job making sure everything I needed it done on my vehicle was very good. Thank you so much Hendrix Lexus team More

by EPERRY39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
May 03, 2025 -

Hendrick Lexus Northlake responded

E. Perry, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 01, 2025

I had a great experience at Hendrick Lexus Northlake. My salesman Vincent took very good care of me. He was excellent! More

by cmfleming2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada
Report | Print
May 03, 2025 -

Hendrick Lexus Northlake responded

C. Fleming, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Vinny provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 30, 2025

I have purchased two new vehicles from Hendrick Lexus Northlake. Very pleased with all aspects of both transactions, plus the routine service visits. This visit was for a 5000 mile routine check. I comm More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Report | Print
May 02, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake, Rob! We look forward to sharing your positive feedback with Garrett, Robert, Jack, and our team! Thank you for your loyalty!

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