Hendrick Lexus Northlake

Chase Ward is an extremely courteous and thoughtful professional. He seems to always go out of his way to make service as pleasant an experience as possible. Even my last visit, my “check engine” light professional. He seems to always go out of his way to make service as pleasant an experience as possible. Even my last visit, my “check engine” light came on and I made it to the dealership. They fit me in; there were no loaners so he arranged for someone to take me to work and pick me up that evening without even having to go back to the dealership. That’s what I call going above and beyond. I’m thrilled with his professionalism! More

Very pleased with the results and timely. . customer service was great and very professional. Good Job Chase . customer service was great and very professional. Good Job Chase More

Chase Ward was such a help getting my car in and out of service as quickly as possible. They found an issue that shouldn't have been going on and let me know it was under warranty and fixed it the same day service as quickly as possible. They found an issue that shouldn't have been going on and let me know it was under warranty and fixed it the same day! More

Great dealership that I’ve worked with in the past, even though a deal couldn’t get done, Naph did a GREAT job trying, go see him! though a deal couldn’t get done, Naph did a GREAT job trying, go see him! More

Eddie Hart made my first visit to the service department convenient, easy and faster than I expected. convenient, easy and faster than I expected. More

Amazing service! Thorough, efficient, and friendly. By far the best experience I’ve ever had purchasing a car. Thorough, efficient, and friendly. By far the best experience I’ve ever had purchasing a car. More

Robert Marock was my sales person and Jack was my business person. From my first phone call to the followup after my new car delivery....they provided solutions and made the process smooth. I feel business person. From my first phone call to the followup after my new car delivery....they provided solutions and made the process smooth. I feel I was treated fairly and honestly throughout the process. The followup after delivery was as good as the sales expereince. I would not buy a car anywhere else.All the support folks were very nice as well. Appreciated Kimmy's time in taking me to school on how to use all the new technology in my new car. Kimmy was very pateint and made sure I could operate the car safely and enjoy all the new tech features that my circa 2006 Toyota did not have. More

NorthLake Hendrick Lexus. They are exceptional when it comes to servicing my lexus E350. They ask question, and listern to the customer to ensure they cover any issues or conc They are exceptional when it comes to servicing my lexus E350. They ask question, and listern to the customer to ensure they cover any issues or concerns I as a customer have. Ask for Eddie Hart, he is really exceptional. More

Eddie is always great. . Got me in and out at a great time.. i got my battery changed under my warranty.. my only small problem was they did not wash my car after they was f . Got me in and out at a great time.. i got my battery changed under my warranty.. my only small problem was they did not wash my car after they was finished.. i had hand prints all on my hood More

Eddie Hart was great to work with in the service department and kept me updated on my vehicle. department and kept me updated on my vehicle. More