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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,129 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,129 Reviews of Hendrick Lexus Northlake

March 24, 2023

Simply the best. Excellent service felt among brothers. Sales rep superb. Love you guys. Keep it up More

by bennaku
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Report | Print
Apr 02, 2023 -

Hendrick Lexus Northlake responded

Bennaku, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and couldn't agree more with your kind words about Nap. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

March 24, 2023

I had a great experience working with service advisor Omar Licout during my visit at Northlake Lexus. More

by hissim36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Omar Licout
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Apr 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake, Hissim! We look forward to sharing your positive feedback with Omar, Lucian, and our team.

March 23, 2023

I really enjoy working with Milton at Hendrick Lexus Northlake, He is very knowledgeable,.and whenever I have a question he is always there to assist. More

by TrineTrine
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Report | Print
Mar 31, 2023 -

Hendrick Lexus Northlake responded

Trine, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Milton and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

March 23, 2023

This was my first experience buying a car and I loved every minute of it. Milton really walked me through the whole process and gave me a great deal on an amazing car. More

by Elizabeth Sai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
Report | Print
Apr 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Elizabeth! We are thrilled to hear Milton provided you the 5-Star Lexus experience while assisting you with purchasing your first car. Congratulations and welcome to our Hendrick Lexus Northlake family!

March 23, 2023

Very professional team at Northlake Lexus. Always have a good experience when I go there, service staff is the best. More

by Garywass3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Omar Licout
Report | Print
Mar 30, 2023 -

Hendrick Lexus Northlake responded

Gary, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Josh, Omar, and our team. Thank you for your loyalty!

March 22, 2023

Sherif was professional and proficient. Would rate experience great. Entire staff at Hendrick was great More

by jt0079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Report | Print
Mar 31, 2023 -

Hendrick Lexus Northlake responded

JT, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sherif and our team and are thrilled to congratulate you on your new vehicle. Thank you for being part of our Hendrick Lexus Northlake family!

March 22, 2023

Brock Ward took very good care of me and made me feel welcome!! It was all very efficient and required little from me. Thank you for making this visit easy. More

by RHONDALAYNE67
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
Apr 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake, Rhonda! We look forward to sharing your positive feedback with Brock and our team.

March 22, 2023

This Lexus dealership is awesome from purchasing a vehicle to training and ultimately servicing. Sherif Labib has been excellent whether I’m purchasing or leasing. Jose Canas was an outstanding traine More

by kimberlyhall25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Eric Edwards, Jose Canas
Report | Print
Apr 02, 2023 -

Hendrick Lexus Northlake responded

Kimberly, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif once again provided you the 5-Star Lexus experience while assisting you with finding your new vehicle and Jose showed you all the technology tips and tricks! Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

March 22, 2023

Brock was terrific ! ! I will always bring my Lexus to him for my service needs. More

by mark.dockx10
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Brock Ward
Report | Print
Mar 30, 2023 -

Hendrick Lexus Northlake responded

Mark, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

March 22, 2023

This dealership is wonderful! Brock made my service experience easy and stress free. The customer service is excellent! More

by nurseamc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Chase Ward, Brock Ward
Report | Print
Mar 30, 2023 -

Hendrick Lexus Northlake responded

Nurse AMC, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

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