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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,162 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,162 Reviews of Hendrick Lexus Northlake

April 10, 2023

I can’t say enough about Omar! He is so courteous, professional, informative, and an overall genuine guy. He makes my visit extremely pleasurable and always has such a great demean More

by Baneshia Wyatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 01, 2023 -

Hendrick Lexus Northlake responded

Baneshia, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 10, 2023

Great service! Omar was fantastic, very knowledgeable and professional! I will definitely be back to this dealership More

by Teresa
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 01, 2023 -

Hendrick Lexus Northlake responded

Teresa, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 10, 2023

These people are constantly the best. No hard sale. Very knowledgeable and helpful with every request and question. Not the usual visit to a car dealership. Was actually fun and enterta More

by leslie_jahnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 01, 2023 -

Hendrick Lexus Northlake responded

Leslie, thank you so much for taking the time to share about your service visit with Omar and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

April 09, 2023

The dealership was incredibly accommodating and helpful. Hussain was a pleasure to work with and Nick and the team did an excellent job explaining all the features and technology on my new purchase. More

by Brittanyp33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
May 01, 2023 -

Hendrick Lexus Northlake responded

Brittany, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain and Nick provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 07, 2023

Hendrick Lexus Northlake hires true professionals. I brought my wife's GX460 into Hendrick Lexus Northlake for the 10,000 service. Service Advisor Chase Ward met me when I pulled into the service cent More

by Ned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Ned, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 05, 2023

I enjoy coming to Hendrick Lexus Northlake for service. Everyone is always so pleasant and helpful. My most recent visit was with Chase. He provided excellent customer service and was knowledgeable about i More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Marlene Seibles
May 01, 2023 -

Hendrick Lexus Northlake responded

Ashley, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 05, 2023

The dealership is the only place I take my car. Chase Ward was does an excellent job. He is always very professional, knowledgeable and friendly. More

by Ericfox8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Eric, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 05, 2023

This dealership is the only place that I will take my car for service. Excellent service and my advisor Chase Ward is always respectful, professional, and follows-up whenever I have questions. Great place to More

by Ktr1906
Recommend Dealer
Yes
Employees Worked With
Chase Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake, Ktr. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 04, 2023

Friendly professional service was my experience at Hendrick lexus Northlake. Chris Ward went above and beyond to satisfy my concern.It was a very pleasant experience. Milton Jackson was a great help More

by mkbriggs888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Sean Cook, Chase Ward, Ted Funk
May 01, 2023 -

Hendrick Lexus Northlake responded

MK, thank you so much for taking the time to share about your experience with our team at Hendrick Lexus Northlake. We are thrilled to hear Chase and Milton provided you the 5-Star experience. Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2023

The dealership is the only place I will take mt vehicle. Very fair and knowledgeable about my cars needs. Very pleased with the quality. More

by ronald.averette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Chase Ward
May 01, 2023 -

Hendrick Lexus Northlake responded

Ronald, thank you so much for taking the time to share about your service visit with Chase and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

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