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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,127 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,127 Reviews of Hendrick Lexus Northlake

March 01, 2023

Hussain Amir was absolutely fantastic exceeded our expectations will definitely refer him out to collages and friends.. More

by santone24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Hussain Amir
Report | Print
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Santone, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

March 01, 2023

always great service, Chase is a pro. You have my business now and in the future. More

by seylerod
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Chase Ward, Brock Ward
Report | Print
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

March 01, 2023

Chase Ward and the excellent service team are committed to keeping our vehicle in great shape. Many thanks to the team. More

by molson1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jackson, Naphtali Williams, Jeff Nowacki, Chase Ward, Nayris Abreu
Report | Print
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Mr. Olson, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

March 01, 2023

Chase Ward did an excellent job! ! Recommend him to family and friends as the go to Service Advisor when visiting Northlake Lexus Dealership for service. More

by charliep704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Charlie, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

March 01, 2023

Chase W did a fantastic job on my cars service! I would highly recommend! He was able to quickly pinpoint my cars issues and fix them within a timely manner! More

by xlivy10x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Chase Ward
Report | Print
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Livy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

March 01, 2023

Chase was fantastic to work with! We love taking our Lexus here for service! Always a great experience. More

by Jackiemorrison14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Jackie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

March 01, 2023

I work with Omar often. Thorough, diligent, easy to reach! Thanks for everything Mr Omar! More

by nigelgoode285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Nigel, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

February 28, 2023

Omar did a great job taking care of us…easy in and out service process More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Lucy! We look forward to sharing your positive feedback with Omar and our team.

February 28, 2023

Robert from Sales and Jeff from Finance did a great job job of taking care of my husband and I. We've purchased 2 vehicles from this dealership within a span of 5 months and we worked with Robert and Jeff More

by aka1908cjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Robert Marock
Report | Print
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Robert and Jeff provided you the 5-Star Lexus experience while assisting you with finding not one but two new vehicles! Congratulations and thank you or being part of our Hendrick Lexus Northlake family!

February 28, 2023

Great service and customer service experience at this location! I love coming to this location. More

by nu_brand08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

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