
Hendrick Lexus Northlake
Charlotte, NC
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2,108 Reviews of Hendrick Lexus Northlake
Ed McCreary has established quite a team of excellence. I had dealings with Jackie in sales and she was so kind , helpful matching my budget needs with their stock, and took care of every concern and need. I had dealings with Jackie in sales and she was so kind , helpful matching my budget needs with their stock, and took care of every concern and need. She made this a great experience from start to finish as she sought answers to every question I had. Sean in finance and Jacob the tech man were on top of my needs and learning curve on tech stuff😄GREAT EXPERIENCE throughout my purchase and I love my new car. More
From the sales to the service department, I can’t say enough good things about them. They have been extremely accommodating, prompt and excellent in all aspects. Eddie Hart was excellent in following up enough good things about them. They have been extremely accommodating, prompt and excellent in all aspects. Eddie Hart was excellent in following up on the service end. More
Eddie Hart always takes great care of me. He is MY service tech! I'm sure the others are good, hopefully Eddie will stick around and I'll never find out. Thanks for another impressive expe He is MY service tech! I'm sure the others are good, hopefully Eddie will stick around and I'll never find out. Thanks for another impressive experience my friend. More
I received prompt and courteous service from Eddie Hart and the service staff at Hendrick North Lake Lexus. Replaced windshield with no hassle and covered by my auto insurance. No problem with calibrations and the service staff at Hendrick North Lake Lexus. Replaced windshield with no hassle and covered by my auto insurance. No problem with calibrations needed for high tech windshield. More
Took our RX350 in for a pre-trip service and Eddie Hart took very good care of us. In addition to the expected work, he identified a couple of potential problems and gave me good options to deal with them took very good care of us. In addition to the expected work, he identified a couple of potential problems and gave me good options to deal with them. He also spent a lot of time researching our warranty coverage to keep down the costs. Top of the line service. Thanks Eddie Hart! Bill Terry More
Jackie Layne was an awesome sales person to work with. Very helpful and knowledgeable about the vehicle. Took the time to go out of her way to make the buying process as pleasant as possible. Thumbs up t Very helpful and knowledgeable about the vehicle. Took the time to go out of her way to make the buying process as pleasant as possible. Thumbs up to Sean Cook as well for making the paperwork process flawless. More