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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,129 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,129 Reviews of Hendrick Lexus Northlake

December 27, 2022

Great service every time I bring my car in for its scheduled maintenance or just troubleshooting. More

by Calrampjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hart, Eddie Hart
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Cal! We look forward to sharing your positive feedback with Eddie and our team.

December 26, 2022

Terrific facility with a great atmosphere and waiting area while in service. Our advisor, Eddie Hart, did a fantastic job keeping us informed and getting us in and out. More

by MMiller
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, M. Miller! We look forward to sharing your positive feedback with Eddie and our team.

December 26, 2022

Charles Hart was my service rep and was wonderful to work with. He was happy and very helpful. More

by Andrea Serra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Andrea! We look forward to sharing your positive feedback with Eddie and our team.

December 25, 2022

Sherif was very helpful and amazing. Willing to take care of my needs to purchase a new vehicle. More

by Jasmine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Jasmine, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

Dec 29, 2022 -

Hendrick Lexus Northlake responded

Bo, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Sherif. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 25, 2022

Another great experience getting my vehicle diagnosed and serviced for a fluid leak… Eddie Hart provided excellent care, guidance, and service as usual. He is always a pleasure to deal with and I will look t More

by fourhouse42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2022

The attention provided by the team was great. Edward Hart was very capable and customer focused. More

by rjpolehonki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, RJ! We look forward to sharing your positive feedback with Eddie and our team.

December 24, 2022

I had new tires and an alignment. Eddie Hart was very helpful and made the experience go very smoothly More

by lucymt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Lucy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eddie provided you the 5-Star Lexus experience and look forward to serving you again during your next visit.

December 23, 2022

Always a pleasure dealing with Eddie Hart. He's very professional an attentive to ensures all matters from initial scheduling up to and including follow up at completion are resolved to my com More

by roborr55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Mr. Orr, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eddie provided you the 5-Star Lexus experience and are blown away by your kind words! Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

December 21, 2022

Best experience I’ve ever had at a car dealership. Jackie knew everything about the car, spoke in an easy/no pressure way, and from purchase through finance the process was quick and easy. More

by Scottgoodson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Jackie Layne
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Scott, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Jackie provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

December 21, 2022

Amazing experience working with Hussain. He took his time with us which is appreciated. Will recommend Hussain, Jeff and this dealership anytime. I was worth the 2 hour drive. More

by Alvonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Hussain Amir
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Alvonia, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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