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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,129 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,129 Reviews of Hendrick Lexus Northlake

December 19, 2022

Buying a new car is a difficult decision, but once I talked with the team at Hendrick Lexus Northlake, the choice was clear. Vinny in Sales was no-pressure and just a delight to work with, spent a lot More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Robbie Strickland, Nick Vannelle, Vinny Estrada
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Mike, thank you so much for taking the time to share about your recent experience with Vinny and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Vinny, Nick, and James. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

December 19, 2022

Omar, always very friendly and helpful. It’s a pleasure dealing with OmarLicout . We have a LS 500 that we recently service also. A small request on each visit for our vehicle we’re the d More

by Brwbsw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the 5-Star Lexus experience and truly appreciate your kind words. We will certainly pass the feedback along to our detail vendors in hopes of fulfilling your request during your next visit. Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2022

The service was very good at Hendrick Lexus Northlake, I would recommend this dealership to anyone looking for a car. More

by l.adele
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Bickford, 5 stars ...., Sherif Labib, Robbie Strickland, Jacob Cornell
Dec 30, 2022 -

Hendrick Lexus Northlake responded

L. Adele, thank you so much for taking the time to share about your experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sherif, James, and our team!

December 15, 2022

Very nice and professional personal. Thanks for your support and excellent service. I will recommend you to everyone! More

by Dzmitry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Dzmitry, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sherif and look forward to sharing them with our team. Congratulations on your new vehicle!

December 13, 2022

The service was excellent and the representatives were professionals. A great experience that O would recommend to friends. More

by Dshaneald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Naphtali Williams, Robert Marock
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Dshaneald, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 13, 2022

Hussain was friendly, timely, professional, thorough and most importantly, attentive to our desires in a car. He heard our likes and dislikes and found the perfect car. He and Jeff were a pleasure to meet a More

by kk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Hussain Amir
Dec 30, 2022 -

Hendrick Lexus Northlake responded

KK, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

December 13, 2022

Hendrick Lexus Northlake has a very detailed and thorough service department. I always work with Chase award and he is awesome. More

by Shawn McFalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Shawn! We look forward to sharing your positive feedback with Chase and our team.

December 11, 2022

I had a wonderful experience, great communication, and purchased my first car thanks to my salesman! More

by malloryrusselll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Mallory, thank you so much for taking the time to share about your experience with Sal and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to congratulate you on your first car! Congratulations and welcome to our Hendrick Lexus Northlake family!

December 09, 2022

Nap was a joy to work with. His knowledge and expertise was evident. Great Job More

by Tydus Mathis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Feingold, Naphtali Williams
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Tydus! We look forward to sharing your positive feedback with Nap and our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 08, 2022

The service department is great! My personal service concierge, Chase Ward, takes care of everything! He explains what needs to be done at each service, and he is very transparent ab More

by Ssstryker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words Chase and our team. Thank you for trusting our team to take care of your Lexus!

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