
Hendrick Lexus Northlake
Charlotte, NC
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2,107 Reviews of Hendrick Lexus Northlake
My purchase from Hendrick Lexus is all I've come to expect from such an exemplary brand. This is my 4th LX and the service, professionalism, and outstanding courtesy from Hendrick Lexus - Northlake was expect from such an exemplary brand. This is my 4th LX and the service, professionalism, and outstanding courtesy from Hendrick Lexus - Northlake was nothing more than fantastic. Our salesperson, Martin Jackson, exceeded all my expectations and was a solid reminder as to why I keep going back to Lexus. I would recommend anyone looking for a Lexus to visit this dealership and seek him out! Even the post-sale service to take care of a few minor cosmetic items that needed addressing was easy. This is truly a 5 STAR dealership ! More
Eric Edwards has been my service advisor for 18 years. Throughout these years, he has always been courteous, knowledgeable and patient. I recommend people to this dealership often. I am a very satisfied c Throughout these years, he has always been courteous, knowledgeable and patient. I recommend people to this dealership often. I am a very satisfied customer. More
Outstanding customer service, friendly, attentive, welcoming, and followed thru with every promise. Excellent communication and made me feel prioritized. Sherif made this experience absolutely wonderf welcoming, and followed thru with every promise. Excellent communication and made me feel prioritized. Sherif made this experience absolutely wonderful. More
Sherif is amazing. He takes the time to make sure everything goes smoothly with the purchase of my vehicles. we have purchased 4 vehicles from Sherif He takes the time to make sure everything goes smoothly with the purchase of my vehicles. we have purchased 4 vehicles from Sherif More
Muchas gracias a Eunice que fue una gran ayuda y un placer hacer trato con ella. Nos iso sentir cómodos y me encanta que aqui tienen un hispanohablante que ayude a nuestra gente. placer hacer trato con ella. Nos iso sentir cómodos y me encanta que aqui tienen un hispanohablante que ayude a nuestra gente. More
I was ready to go to work when my car would not start. I called Lexus roadside and some was at my house within 15 minutes. I drove to Lexus Northlake where my service advisor Eric Edwards promptly assis I called Lexus roadside and some was at my house within 15 minutes. I drove to Lexus Northlake where my service advisor Eric Edwards promptly assisted me knowing I had patients waiting for me at work. He informed me that my battery was still under warranty which was a great weight off of my shoulders. It is always a pleasure working with Eric because he is personable and courteous. More