Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,131 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,131 Reviews of Hendrick Lexus Northlake

October 08, 2022

I just purchased a 2023 ES350. I have to give an excellent rating to the team. Nap Williams was our Sales consultant and he was the best. What a kind person Nap is. So positive and More

by jwe7488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Jeff Nowacki
Oct 26, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, JWE! We are thrilled to hear Nap, Jeff, and Jose provided you the Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new beautiful new Lexus ES350 and thank you for being part of our Hendrick Lexus Northlake family!

October 07, 2022

Wonderful customer service, Omar Licout was amazing very professional, kind, and knowledgeable. Would recommend Lexus Northlake. More

by karnez2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Oct 13, 2022 -

Hendrick Lexus Northlake responded

Karnez, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Omar and our team. Thank you for being part of our Hendrick Lexus Northlake family!

October 07, 2022

As a woman you always have to worry about- am I being taken advantage of - at a car dealership. I NEVER WORRY, at Hendrick Lexus. I bought my car there, I service my car there, I will never buy a car fro More

by tob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Oct 26, 2022 -

Hendrick Lexus Northlake responded

Tob, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about David, Omar, and our team. Thank you for your trust and for being part of our Hendrick Lexus Northlake family!

October 07, 2022

Omar and the Lexus Team made me feel like family. All the details were handled promptly and professionally. More

by yeah Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shepherd, Josh Dewberry, Marlene Seibles, Omar Licout
Oct 13, 2022 -

Hendrick Lexus Northlake responded

Jay, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Omar and our team. Thank you for being part of our Hendrick Lexus Northlake family!

October 07, 2022

I always have a great experience when I bring my car into have service at Lexus Northlake. I can count on Eric to make sure everything is taken care of in a timely and professional manner. More

by paanderson19
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Oct 26, 2022 -

Hendrick Lexus Northlake responded

P. Anderson, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Eric and our team. We look forward to serving you again during your next visit!

October 07, 2022

Chase Ward and the Service Manager provided exemplary customer service and exceeded my expectations. Great job! More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepherd, Chase Ward
Oct 26, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We look forward to sharing your positive feedback with Chase and our team.

October 06, 2022

Chase Ward always delivers great customer service. I'll ask request him every single time. Always a pleasure! More

by gloverjared
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Oct 13, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake, Jared. We are honored to receive your 5-Star rating and truly appreciate your kind words about Chase and our team. Thank you for your loyalty!

October 06, 2022

I had my Lexus LS460 serviced at HENDRICK LEXUS Northlake last week, Received first class service from Eric Edwards. They alway do a nice job! More

by hmorganss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Oct 26, 2022 -

Hendrick Lexus Northlake responded

H. Morgan, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Eric and our team. We look forward to serving you and your LS460 again during your next visit!

October 06, 2022

We are extremely pleased with service provided by Robert , James and Jose. Robert helped us through each step and made the purchase experience very pleasant. Tech team was knowledgeable and answered all que More

by divya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Rostam Rafie, Robert Marock
Oct 26, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Divya! We are thrilled to hear Robert, James, and Jose provided you the Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

October 05, 2022

I was very pleased with my service. Chase Ward was very friendly and very knowledgeable of the service that I needed according to the mileage on my vehicle. All questions were answered More

by phdunnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Oct 08, 2022 -

Hendrick Lexus Northlake responded

PH, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

...
142
...