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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,107 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,107 Reviews of Hendrick Lexus Northlake

October 03, 2022

Awesome experience from test drive through sale and financing! Hendrick Motors have always been great More

by donna.murray53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Canas , Ed McCreery, Jeff Nowacki, Jackie Layne
Oct 26, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake, Donna! We are thrilled to hear Ed, Jeff, and Jackie provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Thank you for being part of our Hendrick Lexus Northlake family!

October 02, 2022

My purchase from Hendrick Lexus is all I've come to expect from such an exemplary brand. This is my 4th LX and the service, professionalism, and outstanding courtesy from Hendrick Lexus - Northlake was More

by Gabriel Ghanem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Josh Dewberry, Chase Ward
Oct 13, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent visit to Hendrick Lexus Northlake, Gabriel! We are honored to receive your 5-Star rating and are blown away by your kind words about Chase, Milton, and our team. Thank you for your loyalty and congratulations on your new LX!

October 01, 2022

Eric Edwards has been my service advisor for 18 years. Throughout these years, he has always been courteous, knowledgeable and patient. I recommend people to this dealership often. I am a very satisfied c More

by DivaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Oct 02, 2022 -

Hendrick Lexus Northlake responded

Diva C, thank you so much for for taking the time to rate Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your loyalty to Eric and our team for over 18 years. Thank you for being part of our Hendrick Lexus Northlake family!

October 01, 2022

Outstanding customer service, friendly, attentive, welcoming, and followed thru with every promise. Excellent communication and made me feel prioritized. Sherif made this experience absolutely wonderf More

by sayaw7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Oct 05, 2022 -

Hendrick Lexus Northlake responded

Thank you for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are thrilled to hear you enjoyed your time with Sherif and look forward to sharing your positive feedback with our team. Congratulations on your new Lexus!

September 30, 2022

Sherif is amazing. He takes the time to make sure everything goes smoothly with the purchase of my vehicles. we have purchased 4 vehicles from Sherif More

by MUDWHEELIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Brown
Oct 02, 2022 -

Hendrick Lexus Northlake responded

Thank you for your fantastic 5-Star rating of Hendrick Lexus Northlake, Mudwheelin! We truly appreciate your loyalty and look forward to sharing your kind words with Sherif and our team.

September 30, 2022

Muchas gracias a Eunice que fue una gran ayuda y un placer hacer trato con ella. Nos iso sentir cómodos y me encanta que aqui tienen un hispanohablante que ayude a nuestra gente. More

by marielaro460
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eunise Medina
Oct 02, 2022 -

Hendrick Lexus Northlake responded

¡Gracias por su calificación de 5 estrellas de Hendrick Lexus Northlake, Marie! ¡Esperamos poder servirle nuevamente durante su próxima visita!

September 30, 2022

I was ready to go to work when my car would not start. I called Lexus roadside and some was at my house within 15 minutes. I drove to Lexus Northlake where my service advisor Eric Edwards promptly assis More

by Roxysemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Oct 02, 2022 -

Hendrick Lexus Northlake responded

Roxy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. While we are sorry to hear about the purpose of your visit, we are so pleased to hear Eric provided you the 5-Star Lexus experience and got you quickly back on the road. Thank you for being part of our Hendrick Lexus Northlake family!

September 30, 2022

My LC 500 Convertible Inspiration Series purchase was a wonderful experience! Kudos to Sherif Labib! More

by petitelisanc
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Hussain Amir
Oct 02, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership, Lisa! We are thrilled to hear you enjoyed your time with Sherif and are even more excited to congratulate you on your new LC500 Convertible Inspiration Series!

September 29, 2022

Good experience and friendly staff. Would definitely recommend this dealership. Vinny did a great job for us. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Amanda Long, Vinny Estrada
Oct 02, 2022 -

Hendrick Lexus Northlake responded

Steve, thank you so much for taking the time to share your recent experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Vinny and Sean provided you with the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

September 27, 2022

Nayris was great to work with throughout the buying experience and she worked hard to make it seemless. More

by Cclark93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nayris Abreu
Sep 29, 2022 -

Hendrick Lexus Northlake responded

C. Clark, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Nayris. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

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