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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,141 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,141 Reviews of Hendrick Lexus Northlake

September 03, 2022

Love coming to Hendrick Northlake, Chase Ward was very helpful and knowledgeable! Will definitely return More

by Teresa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Chase Ward
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your experience with our team at Hendrick Lexus Northlake, Teresa! We are thrilled to hear Chase provided you the 5-Star Lexus experience and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

September 03, 2022

An exceptional Dealership from your first step in the door until you leave. The staff makes every effort to ensure you are satisfied. More

by mtf1021
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are so pleased to hear Chase and our Service Team provided an exceptional experience and look forward to serving you again during your next visit.

September 03, 2022

Expert attention given by Chase Ward. ...knowledgeable, professional, friendly, thorough! Upon checkout, Chase explained everything performed on my car! I look forward to working with C More

by Teerific
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Teerific, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear Chase provided you the 5-Star Lexus experience and look forward to serving you again during your next visit. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 02, 2022 -

Teerific responded

I will always ask Chase Ward to assist me when visiting Hendrick!

September 02, 2022

My experience at Hendrick Lexus Northlake’s service dept was great. Chase was awesome - I would recommend asking for him if you need help ! More

by mark.dockx10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Walters, Chase Ward
Report | Print
Sep 10, 2022 -

Hendrick Lexus Northlake responded

Mark, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear Chase provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

September 02, 2022

Chase was excellent to work with. Entire team was professional and responsive during my visit. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 10, 2022 -

Hendrick Lexus Northlake responded

Tracy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear Chase provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

September 02, 2022

Sherif was very knowledgeable and did an excellent job answering all of our questions. It was a pleasant experience. More

by Sue Kumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Sue, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We are blown away by your kind words about Sherif, and couldn't agree more! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

September 02, 2022

The team listened to us, and we got the deal we were looking for. Great dealership to work with. More

by Farnaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Jack McMackin, Vinny Estrada
Report | Print
Sep 16, 2022 -

Hendrick Lexus Northlake responded

Farnaz, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to passing along your kind words to James, Jack, and Vinny. Congratulations on your new vehicle!

September 01, 2022

Recently traded my 2016 GX 460 for a 2022 model. Harris Veneris was terrific through the entire process. He kept me informed of the expected delivery dates and followed through on everything he comm More

by Maslaven
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Jeff Nowacki
Report | Print
Sep 03, 2022 -

Hendrick Lexus Northlake responded

Maslave, thank you so much for taking the time to share about your recent experience with Harris and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to hear Harris was able to assist you with upgrading your Lexus GX. Congratulations and thank you for your loyalty!

August 31, 2022

Vinny Estrada was a great help in the process of selecting my new GX 460. I extremely satisfied with the experience. I will recommend to all my friends and family More

by cool6801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada
Report | Print
Sep 03, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Vinny and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled congratulate you on your new GX460! Welcome to the Hendrick Lexus Northlake family!

August 31, 2022

Knowledgeable , helpful , use time well. Excellent service people like Eddie Hart are most helpful. Spotless store. More

by bdgarrett48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Eddie Hart
Report | Print
Sep 03, 2022 -

Hendrick Lexus Northlake responded

B.D. Garrett, thank you so much for taking the time to rate Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

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