Hendrick Lexus Northlake

Chase Ward was amazing. He was thorough and attentive. Promote him now please! Thank you for the service He was thorough and attentive. Promote him now please! Thank you for the service More

The service is always first class. I’m always treated with courtesy, the waiting area is comfortable, service needs are explained in full AND I get a video of my car in the service bay I’m always treated with courtesy, the waiting area is comfortable, service needs are explained in full AND I get a video of my car in the service bay. More

Chase Ward is the best service advisor! He’s very attentive and cares about the guests. Always my go to! He’s very attentive and cares about the guests. Always my go to! More

Extraordinary service today! You make driving a Lexus a pleasure. I’ve received 5 star service every time I’ve needed maintenance. You make the process efficient, easy and stres You make driving a Lexus a pleasure. I’ve received 5 star service every time I’ve needed maintenance. You make the process efficient, easy and stress free. Thank you Chase Ward and team Lexus Northlake. Deb Disney/Charlotte More

I would like to thank Eric Edwards for great customer service. He is very knowledgeable with his service. service. He is very knowledgeable with his service. More

Chase Ward did an outstanding job as usual. Chance was polite, professional, & communicative. Always a pleasure. Chance was polite, professional, & communicative. Always a pleasure. More

As a repeat Lexus owner, I've come to expect nothing but the best in service, quality and performance when I buy one of these fabulous automobiles. And the team at Hendrick Lexus Northlake did not disappoin the best in service, quality and performance when I buy one of these fabulous automobiles. And the team at Hendrick Lexus Northlake did not disappoint - they were exemplary in all the ways that matter and what I've come to expect. My car purchase was spear-headed by Milton Jackson and he was as good as it gets! Accommodating, very professional and courteous aren't big enough words for how he took care of me. He even brought another vehicle in from the sister Lexus dealership in town, just so I could compare them side-by-side! I was both impressed and speechless when he pulled that off in less than 2 hours. When it came time to take care of a few cosmetic items in their service department, Chase Ward took care of everything. Definitely ask for Milton and Chase when you visit that dealership!......Gabriel Ghanem More

Chase was a pleasure to work with! ! Much appreciate the efficiency as well of Hendrick Lexus!! ! Much appreciate the efficiency as well of Hendrick Lexus!! More

Thanks Chase Ward for your help servicing my Lexus GS’s, would highly recommend. He takes time to keep me updated and understands time is valuable and that’s important!! would highly recommend. He takes time to keep me updated and understands time is valuable and that’s important!! More

Chase Ward always delivers outstanding customer service with a smile each time I bring my RL in for service. with a smile each time I bring my RL in for service. More