Hendrick Lexus Northlake

Quick, efficient and pleasant The car buying process was completed reality quickly. Phil was very pleasant and professional throughout the entire process and was considerate of the The car buying process was completed reality quickly. Phil was very pleasant and professional throughout the entire process and was considerate of the time constraints I had. Brooke was very patient in explaining all of the technical features of the ES 350 I purchased. She spent a great deal of time with me going over the cars features which I greatly appreciated. Orlando was very efficient in getting me through the business office and quickly answered any questions I had for him. Overall experience was very good and far exceeded the experience I had with several other dealerships I contacted. More

Excellent service, representatives are knowledgeable and hel Great business and location! I would recommend this dealership to all searching for a car or friendly service station. Stop by and see for yourself Great business and location! I would recommend this dealership to all searching for a car or friendly service station. Stop by and see for yourself! More

A Great Experience! The environment is friendly and courteous. The tech advisor (Ted) ensures you understand the service, what will happen and the time it takes. A concie The environment is friendly and courteous. The tech advisor (Ted) ensures you understand the service, what will happen and the time it takes. A concierge is there to make you comfortable and let you know the progress of the appointment More

My first oil change Payton was the sales rep we worked with and he was great. Lucian was the serviceman I meet on my first oil change and he was terrific. Payton was the sales rep we worked with and he was great. Lucian was the serviceman I meet on my first oil change and he was terrific. More

Always 1st Class We always receive excellent service at the Northlake location! Josh and staff did an excellent job in advising us and servicing the car! 5 star servic We always receive excellent service at the Northlake location! Josh and staff did an excellent job in advising us and servicing the car! 5 star service! More

Amazing Quick and Kind Chase Ward is an Amazing Service Advisor, he has helped us with what was needed and more by putting himself in the position to making sure the custome Chase Ward is an Amazing Service Advisor, he has helped us with what was needed and more by putting himself in the position to making sure the customer feels like they are in the right hand and explored other factors about our vehicle that we are unaware of and what necessary actions he recommended. More

EXCELLENT CUSTOMER EXPERIENCE!!! My experience at Lexus Northlake was phenomenal!!!! My sales representative Milton Jackson was very knowledgeable and made me feel very comfortable. T My experience at Lexus Northlake was phenomenal!!!! My sales representative Milton Jackson was very knowledgeable and made me feel very comfortable. That is hard to do in dealerships but he took the time to get to know me and my needs in a luxury car. Thank you Milton and Lexus Northlake for my new ES350!!!! More

Sales & Service Experiences Milton Jackso Salesman has gone ten thousand extra miles to help me get the accessibility by car needed, from the battery to taking the new car for c Milton Jackso Salesman has gone ten thousand extra miles to help me get the accessibility by car needed, from the battery to taking the new car for conversation to hand controls. He is patient and thorough. Eric in service helps me keep my car performing great. I really like working with the service team members in general and Eric. More

Northlake Lexus David Wagoner did a tremendous job in explaining all my options and working hard to get me into the car that I wanted. He was not pushy and was very David Wagoner did a tremendous job in explaining all my options and working hard to get me into the car that I wanted. He was not pushy and was very knowledgeable about his product. It was a very enjoyable buying experience More

So patient and kind!! It took me what felt like forever to pick the right car but through the process, James and Jay were so awesome and very patient with me!! It took me what felt like forever to pick the right car but through the process, James and Jay were so awesome and very patient with me!! More