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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,141 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,141 Reviews of Hendrick Lexus Northlake

July 19, 2022

Our salesperson Nayris was exceptional. She worked very hard to answer all our questions and ensure we got the exact car we wanted. Jeff in finance and nick in technology were also fantasti More

by Johnearly81
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Nayris Abreu
Jul 29, 2022 -

Hendrick Lexus Northlake responded

John, thank you for taking the time to share about your experience with Nayris, Jeff, Nick, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

July 18, 2022

Robert Marock, Sean is finance were great! I have purchased two Lexus vehicles with the help of Robert in as many years. This is my third purchase from the dealership overall. I always feel ap More

by anthony3329.pr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Jul 29, 2022 -

Hendrick Lexus Northlake responded

Anthony, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We are blown away by your kind words about Robert and Sean and truly appreciate your loyalty! Thank you for being part of our Hendrick Lexus Northlake family!

July 14, 2022

What a pleasant and professional experience from the first phone call to driving off the lot! More

by Traci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Sean Cook
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Traci, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We are so pleased to hear Milton, Sean, and our team provided you a pleasant and professional experience from first phone call to driving off the lot in your new vehicle! Congratulations and welcome to our Hendrick Lexus Northlake family!

Jul 31, 2022 -

Traci responded

100% positive experience, All-Star Employees, awesome car…Way to go Hendrick Lexus!!!

July 14, 2022

The service department is wonderful. My vehicle is picked up at my home and delivered back the same day. More

by dana.whisnant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Dana, thank you so much for taking the time to rate Hendrick Lexus Northlake. We are thrilled to hear Chase provided you the 5-Star Lexus experience and look forward to sharing your positive feedback with our team.

July 13, 2022

My first visit to this dealership was for maintenance on my car and it truly was a pleasant experience. I was greeted at my car by a young man who introduced himself as Omar Licout. He was very prompt and w More

by zaczmom@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate Hendrick Lexus Northlake! We are thrilled to hear Omar provided you the 5-Star Lexus experience during your first service visit and look forward to serving you again during your next! Welcome to our Hendrick Lexus Northlake family!

July 12, 2022

Everyone from the time I entered the door until I left was excellent! Chase Ward in service took extra special care of me!! More

by rebgandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, David Feingold, Chase Ward, Logan Teeter
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Reb, thank you so much for taking the time to share about your experience with Chase and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

July 12, 2022

Really wonderful staff. Quick service. I will probably drive the distance to come back here! More

by BreeAnna Faleschini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jul 31, 2022 -

Hendrick Lexus Northlake responded

BreeAnna, thank you so much for your 5-Star rating of Chase and our team at Hendrick Lexus Northlake. We hope to be of service to you again in the future!

July 12, 2022

Chase Ward is an exceptional service rep! Very conscientious and caring. He got me in and out way ahead of the expected time-frame. More

by deniseakers6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Denise, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and could not agree more with your kind words about Chase. Thank you for being part of our Hendrick Lexus Northlake family!

July 12, 2022

Great service here! Chase ward did great at servicing our car and was very communicative with us! More

by evette terhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jul 31, 2022 -

Hendrick Lexus Northlake responded

Evette, thank you for your fantastic 5-Star rating of Chase and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit.

July 12, 2022

Chase is always so helpful and knowledgeable and keeps me informed during the service process. Appreciate this attention to detail! More

by SRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jul 31, 2022 -

Hendrick Lexus Northlake responded

SRS, thank you so much for taking the time to rate Hendrick Lexus Northlake. We are so pleased to hear Chase's attention to detail and customer service earned your 5-Star rating! Thank you for your loyalty!

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