Hendrick Lexus Northlake

Chase Ward is very professional and attentive! We feel very comfortable with Him organizing and executing our service. He is a Five Star Service Agent! Asso want to give a shout out to Chase’s We feel very comfortable with Him organizing and executing our service. He is a Five Star Service Agent! Asso want to give a shout out to Chase’s boss David Shephard who covers for His guys plus follows up on our customer experience as well! More

Chase Ward always takes the best care of us. He gets us in and out asap and communicates if something is going to take longer/ shorter than previously planned. Chase is the best! He gets us in and out asap and communicates if something is going to take longer/ shorter than previously planned. Chase is the best! More

Accommodations meet all expectations and service time are always within expected time frame. Very neat and clean facility. always within expected time frame. Very neat and clean facility. More

CHASE WARD WAS EXCELLENT HAD MY CAR LOOKING GOOD AND RUNNING FINE,THE AIR BLOWS OUT GREAT GOOD COLD AIR ONLY PERSON I LIKE LOOKING AT MY CAR IS MR CHASE WARD HE KEPT ME INFORMED WHAT WAS GOING ON SEND M RUNNING FINE,THE AIR BLOWS OUT GREAT GOOD COLD AIR ONLY PERSON I LIKE LOOKING AT MY CAR IS MR CHASE WARD HE KEPT ME INFORMED WHAT WAS GOING ON SEND ME A PICTURE SO I CAN SEE THEM WORK ON IT, More

Excellent service by Chase Ward and the North Lake Team. Welcoming arrival, quick sign-in, informative video of the under body inspecation, easy checkout. Couldn't have been a better experience Welcoming arrival, quick sign-in, informative video of the under body inspecation, easy checkout. Couldn't have been a better experience More

Eric Edwardsis an awesome Service Consultant. He has been my Service Consultant for many years. He has kept all my Lexus vehicles throughout the years in too condition. I value his service, his o He has been my Service Consultant for many years. He has kept all my Lexus vehicles throughout the years in too condition. I value his service, his opinions and guidance to keeping my vehicle is top condition. Eric is a valuable asset to your team. More

Exceptional customer service department. Very attentive and provided up-to-the-minute information on my service call. Very attentive and provided up-to-the-minute information on my service call. More

Service was great. We came to the dealership near closing time and the salesman maintained a positive attitude and assured that our purchase was perfect before leaving. We came to the dealership near closing time and the salesman maintained a positive attitude and assured that our purchase was perfect before leaving. More

My experience at Hendricks from the time we walked in until the time we left was incomparable to any other experience I've had buying cars. It was top notch! until the time we left was incomparable to any other experience I've had buying cars. It was top notch! More

Professionlism at it's best. No haggle just business as usual everything mapped out and ready to go.Thanks Omar No haggle just business as usual everything mapped out and ready to go.Thanks Omar More