Hendrick Lexus Northlake

I've had a long relationship with Lexus Northlake. They've taken great care of me. And during my last service visit I had the pleasure of working with Chase Ward. Amazing young man who is poised and They've taken great care of me. And during my last service visit I had the pleasure of working with Chase Ward. Amazing young man who is poised and provided me with the type of service I like and expect, "service excellence!" Thanks to all More

Excellent service from Chase Ward my service advisor he kept me up to date with information about my car.Thanks again kept me up to date with information about my car.Thanks again More

Excellent customer service from the front desk all the way to the salesman. Made me happy with the purchase that I made way to the salesman. Made me happy with the purchase that I made More

Good dealer ship . All staff members are very nice and helpful. Will definitely recommend this Dealer ship All staff members are very nice and helpful. Will definitely recommend this Dealer ship More

Professional, courteous and knowledgeable customer service staff. Easy to make appointments with timely service but if you’re there waiting —a very nice place to wait for you service to be complete! service staff. Easy to make appointments with timely service but if you’re there waiting —a very nice place to wait for you service to be complete! More

Eddie Hart and Northlake Lexus has always been so helpful with my car service needs. Great place to take my car to get services. with my car service needs. Great place to take my car to get services. More

Eddie (Charles) Hart was an excellent Service Advisor. He was professional and took care of my loaner and informed of the sales that was coming for my tires. He was professional and took care of my loaner and informed of the sales that was coming for my tires. More

Eddie Hart always takes time to explain any thing done on my car.. Not only very courteous but very knowledgeable. I appreciate also the video as the technician is inspecting my car. I trust the work b on my car.. Not only very courteous but very knowledgeable. I appreciate also the video as the technician is inspecting my car. I trust the work being done. I find everyone at the dealership very helpful. More

Vincent "Coach" Williams assisted me throughout the process of purchasing my recent vehicle. He was knowledgeable, courteous, and informative. His attention to detail provided ease to what is typically process of purchasing my recent vehicle. He was knowledgeable, courteous, and informative. His attention to detail provided ease to what is typically an overwhelming process & for that I am extremely grateful. Both Sean Cook & Jeff Nowacki in the Finance Department were extremely helpful as well. Sean was knowledgeable & provided insightful guidance. And Jeff was patient, thoroughly answered all of my questions & ensured that I was comfortable with my final decisions before leaving the dealership. I will certainly seek out this team when I purchase my next vehicle. More

Eddie Hart, service advisor, kept me informed of service progress on my Lexus. He answered all my questions with friendly patience progress on my Lexus. He answered all my questions with friendly patience More