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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,180 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,180 Reviews of Hendrick Lexus Northlake

May 31, 2022

Just fabulous. Friendly, fast and easy. I am grateful was in and out and on my way. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jun 02, 2022 -

Hendrick Lexus Northlake responded

Jen, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are so pleased to hear Eddie provided you the Lexus experience and look forward to sharing your positive feedback with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2022

Excellent service. Attentive to one’s expectations for purchasing a car. Keep me informed. every step of the way when my car would arrive. More

by jbell1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feingold, Naphtali Williams, Hussain Amir
May 31, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Nap, Hussain, and David provided you the 5-Star Lexus experience. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 26, 2022

Sherif was very helpful in selling me the car. I have heard nothing but good things concerning the Northlake Lexus Dealership. Also, Jacob was very good to explain the features of the car. More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Jacob Cornell
May 28, 2022 -

Hendrick Lexus Northlake responded

Patricia, thank you so much for taking the time to share about your recent visit to Hendrick Lexus Northlake! We are thrilled to hear Sherif and Jacob provided you the 5-Star Lexus experience while assisting you with purchasing and discovering the technology features on your new Lexus! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 23, 2022

I always have a great experience at this dealership. From the time that I pull in, I am greeted with a good morning and a smile from every staff member. My service rep Eddie Hart is outstanding, he alw More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 25, 2022 -

Hendrick Lexus Northlake responded

Kim, thank you for taking the time to share about your recent experience with Eddie and our team at Hendrick Lexus Northlake. We are blown away by your kind words about Eddie and truly appreciate your -Star rating. Thank you for being part of our Hendrick Lexus Northlake family!

May 18, 2022

I have purchased and serviced my cars from Hendrick Lexus for over 20 years now. I am brand loyal to Lexus and the Hendrick team keeps me coming back. I have purchased all my cars from Jay Miano. He is very More

by russsalerno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miano, Eric Edwards, Josh Dewberry, Hussain Amir, Omar Licout
May 20, 2022 -

Hendrick Lexus Northlake responded

Russ, thank you so much for your incredible review of Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and loyalty for over 20 years! Thank you for your kind words about Jay, Eric, and our team. Congratulations on your first new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

May 16, 2022

Very please with the experience. The sale people do very good job. They made me feel very comfortable and happy. More

by Kianale2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Estrada
May 20, 2022 -

Hendrick Lexus Northlake responded

Kianale, thank you so much for taking the time to share about your recent sales experience with Vinny and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to hear Vinny was able to assist you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 10, 2022

This was my second Lexus purchase working with James. This purchase was a little unexpected, but James was very patient, explained everything well, and took the time to listen to my concerns, needs and w More

by tlb382
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi
May 13, 2022 -

Hendrick Lexus Northlake responded

TLB, thank you so much for taking the time to share about your recent sales visit to Hendrick Lexus Northlake. We are thrilled to hear James provided you the 5-Star Lexus experience while assisting you find the perfect new vehicle and truly appreciate your loyalty. Congratulations on your second Lexus and thank you for being part of our Hendrick Lexus Northlake family!

May 10, 2022

Vincent and Sean made the experience easy and stress free. Both are outstanding professionals. Would recommend to anyone. More

by A.M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Estrada 6 stars!, Sean Cook
May 13, 2022 -

Hendrick Lexus Northlake responded

A.M., thank you so much for your fantastic rating of Hendrick Lexus Northlake. We are thrilled to hear Sean and Vinny provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 05, 2022

Our first choice for maintenance. Took my wife’s car in for routine maintenance and a minor repair. Chase quickly got me checked in, fixed and on my way. Great job. More

by DJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
May 14, 2022 -

Hendrick Lexus Northlake responded

Thank you for talking the time to rate Hendrick Lexus Northlake, DJL! We are thrilled to hear Chase provided you the 5-Star Lexus experience and are honored to be named your first choice for maintenance! Thank you for being part of our Hendrick Lexus Northlake family!

May 04, 2022

The buying experience was superb and wonderful. The salesman was excellent, knowledgeable, friendly and timely. More

by Blessed95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi
May 14, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your recent sales visit to Hendrick Lexus Northlake! We are thrilled to hear James provided you the 5-Star Lexus experience while assisting you with finding the perfect vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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