
Hendrick Lexus Northlake
Charlotte, NC
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2,180 Reviews of Hendrick Lexus Northlake
Excellent service. Attentive to one’s expectations for purchasing a car. Keep me informed. every step of the way when my car would arrive. Attentive to one’s expectations for purchasing a car. Keep me informed. every step of the way when my car would arrive. More
Sherif was very helpful in selling me the car. I have heard nothing but good things concerning the Northlake Lexus Dealership. Also, Jacob was very good to explain the features of the car. I have heard nothing but good things concerning the Northlake Lexus Dealership. Also, Jacob was very good to explain the features of the car. Thanks, Pat Canipe More
I always have a great experience at this dealership. From the time that I pull in, I am greeted with a good morning and a smile from every staff member. My service rep Eddie Hart is outstanding, he alw From the time that I pull in, I am greeted with a good morning and a smile from every staff member. My service rep Eddie Hart is outstanding, he always gives me A1 customer service, he is fast and efficient and keeps me updated throughout the process. I trust when he suggest recommend services as I feel he has my best interest at heart. I’m not treated as just a number and in today’s society that’s extremely important to me. I am a customer for life! More
I have purchased and serviced my cars from Hendrick Lexus for over 20 years now. I am brand loyal to Lexus and the Hendrick team keeps me coming back. I have purchased all my cars from Jay Miano. He is very for over 20 years now. I am brand loyal to Lexus and the Hendrick team keeps me coming back. I have purchased all my cars from Jay Miano. He is very professional and is always looking out for you. No pressure at all. My Service lead is Eric Edwards..and again there is no better in the business. When you arrive at Lexus Northlake I feel like they are a part of my family. I typically stick with Lexus certified used cards because they are always incredible, but this time I bought a new car for the very first time in my life (new 2022 ES350 F Sport). LOVE IT! Thank you team Hendrick Lexus Northlake for making me feel like family. John 3:17 :) More
This was my second Lexus purchase working with James. This purchase was a little unexpected, but James was very patient, explained everything well, and took the time to listen to my concerns, needs and w This purchase was a little unexpected, but James was very patient, explained everything well, and took the time to listen to my concerns, needs and wants. He was wonderful and helped me find the right vehicle. Thank you! More
Our first choice for maintenance. Took my wife’s car in for routine maintenance and a minor repair. Chase quickly got me checked in, fixed and on my way. Great job. Took my wife’s car in for routine maintenance and a minor repair. Chase quickly got me checked in, fixed and on my way. Great job. More