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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,108 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,108 Reviews of Hendrick Lexus Northlake

January 02, 2025

Great customer support and service. I am a happy customer and was very satisfied on what I got helped with More

by timcrawfordjr112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Sal Rizzo
Report | Print
Jan 03, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Tim! We are thrilled to hear Nap and Sal provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

January 02, 2025

Eddie was great. My LX570 runs fine, as usual. No problems at all with my car. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jan 23, 2025 -

Hendrick Lexus Northlake responded

David, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for trusting our team with your Lexus LX570!

January 02, 2025

Mark was very friendly and helpful from the beginning to the end of my purchase More

by slaws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Report | Print
Jan 23, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, S. Laws! We are thrilled to hear Mark provided you the 5-Star Lexus experience while assisting you from start to finish of finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

January 01, 2025

Husain was great to work with. We hope to deal with him in the future More

by Marshall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Report | Print
Jan 02, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Marshall! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

January 01, 2025

Mark and Hussain was fantastic and very helpful. Exceptional customer service altogether from everyone on the team. More

by Lizzy Ocloo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Mark Dockx
Report | Print
Jan 02, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Lizzy! We are thrilled to hear Mark and Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

December 31, 2024

Hussain made it extremely easy to do business. Had a complex dual trade in situation, which he managed with aplomb. Felt well respected (so important for a single woman negotiating a car deal) and More

by NDQCLT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Lucian Dobre, Jack McMackin, Hussain Amir, Eddie Hart, Sal Rizzo, Brock Ward
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Hussain and our team at Hendrick Lexus Northlake. We are thrilled to hear Hussain provided you the 5-Star Lexus experience while ensuring your comfort and confidence in your purchase. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 31, 2024

Sabin was very friendly and knowledgeable about Lexus and all of the specific features. A pleasure to work with! More

by katieburgess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabin Cotten
Report | Print
Jan 02, 2025 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Katie! We are thrilled to hear Sabin provided you the Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

December 30, 2024

Hendrick Lexus and Service Advisor Eddie Hart were absolutely the greatest in customer service, cordiality, and promptness, not to mention the flagship Lexus dealership that it is. I am there for life More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lexus, Eddie Hart
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Jan 01, 2025 -

Hendrick Lexus Northlake responded

John, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

December 30, 2024

Really glad I found this dealership when I moved to town. Eddie Hart was completely transparent and made me feel confident I was being provided with everything I needed. More

by alswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Alswan, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

December 30, 2024

Customer service goes above and beyond. Really appreciate my service provider. Eddie Hart for providing an experience, not just a service appointment. More

by Doc Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jan 01, 2025 -

Hendrick Lexus Northlake responded

Doc, thank you so much for taking the time to share about your recent experience with Eddie and our service team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to serving you again during your next visit.

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