
Hendrick Lexus Northlake
Charlotte, NC
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2,162 Reviews of Hendrick Lexus Northlake
2nd Lexus I have purchased from this dealership. The service department is wonderful to work with. Had the pleasure of working with Chase Ward for my last service. I will diffidently request him in the service department is wonderful to work with. Had the pleasure of working with Chase Ward for my last service. I will diffidently request him in the future. He was so helpful and on top of things. Thank you for helping with the service on my car. More
Great service!I feel that the service I receive when I Great service! I feel that the service I receive when I bring my Lexus In is exceptional. Very satisfied!! Great service! I feel that the service I receive when I bring my Lexus In is exceptional. Very satisfied!! More
Chase Ward will start a professional, courteous and efficient service experience at point of entry every time I arrive for service at Hendrick Lexus. He goes above and beyond expectations as he pat efficient service experience at point of entry every time I arrive for service at Hendrick Lexus. He goes above and beyond expectations as he patiently deals with clients, explaining issues and answering questions that old women ask. Thus begins the excellent care my car gets. I appreciate the video of issues that will be or have been addressed. Excellent trustworthy service is what I expect every time from the service department at Hendrick Lexus- Northlake. More
Thank you for Chase for always taking care of us! You are one of the reasons I bought my leased ES350. Excellent customer service skills! I should know, I have been in Customer Service for 39 years so I know one of the reasons I bought my leased ES350. Excellent customer service skills! I should know, I have been in Customer Service for 39 years so I know what I am talking about! You got this! More
Chase Ward was awesome to work with!The fact he had my Chase Ward was awesome to work with! The fact he had my car washed twice sine I was not able to pick it up the day service was completed deserves b Chase Ward was awesome to work with! The fact he had my car washed twice sine I was not able to pick it up the day service was completed deserves brownie points! More
Chase Ward with Hendrick Lexus Northlake is our go to for service advisement. Friendly, professional, and courteous—-go see Chase for all your Lexus service needs. service advisement. Friendly, professional, and courteous—-go see Chase for all your Lexus service needs. More
Everyone at this Lexus location is great. They are helpful and kind. Additionally, Chase went above and beyond to ensure best quality service. helpful and kind. Additionally, Chase went above and beyond to ensure best quality service. More