
Hendrick Lexus Northlake
Charlotte, NC
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2,162 Reviews of Hendrick Lexus Northlake
Great experience Matt did a great job everything done on time and no surprises dealership clean and covid safe everything was great and will return time and no surprises dealership clean and covid safe everything was great and will return More
This is our fourth RX-350 and Sal Rizzo made this the best buying experience yet. Eric Edwards is our service guru but also a great salesman for Lexus! best buying experience yet. Eric Edwards is our service guru but also a great salesman for Lexus! More
I have been a Hendrick Lexus customer for more years than I can remember and a Northlake customer since they opened. I purchased my last car from Hendrick and recently leased an NX300. While the car is amazi I can remember and a Northlake customer since they opened. I purchased my last car from Hendrick and recently leased an NX300. While the car is amazing, I stay with Hendrick because of the extraordinary staff. "Coach" Vincent Williams was my latest sales consultant. Wow! He made what is usually an arduous and stressful process actually enjoyable! He was patient, thorough, informed and pleasant to work with. Julian Dulin in the technology dept. was great at explaining all the hi-tech equipment in the car and made me feel comfortable asking questions. Eric Edwards in the service dept. has always been knowledgeable and trustworthy. Sales Manager Ed McCreery also went the extra mile to accommodate a loyal, return customer. The cars are great but it's the staff that keeps me coming back. More
Clean, professional and very communicative. They worked in a timely manner and the waiting area is ideal for working while you wait. It is a pleasure to take my car there. in a timely manner and the waiting area is ideal for working while you wait. It is a pleasure to take my car there. More
Job well done! Everyone was on their job. They always makes customers feel welcome. Great service and my service Guy was Awesome and very friendly. makes customers feel welcome. Great service and my service Guy was Awesome and very friendly. More
Professional and Knowledgeable.Always go there for my car needs for oil changes .wait in waiting room have coffee and watch tv and with in ahour im gone needs for oil changes .wait in waiting room have coffee and watch tv and with in ahour im gone More
We just bought a 2020 Lexus RX350. We worked with Harris Veneris who was very knowledgeable about all models of the RX350 from our trade in to the 2020 that we bought. He showed us several cars before we ma Veneris who was very knowledgeable about all models of the RX350 from our trade in to the 2020 that we bought. He showed us several cars before we made our decision. He didn’t sell us a car; he helped us buy a car. He was great! More
These men and women did an awesome job interacting with people during my visit. Very professional and felt like I knew them for ever. Thanks! people during my visit. Very professional and felt like I knew them for ever. Thanks! More
Excellent service no pressure very patient and answered all my questions promptly No concerns with the service provided. Willing to work beyond closing to address my questions all my questions promptly No concerns with the service provided. Willing to work beyond closing to address my questions More
Eric really knows his stuff and went the extra mile to make sure I had the best experience. I'm actually looking forward to my next service. LOL Thanks Eric!! make sure I had the best experience. I'm actually looking forward to my next service. LOL Thanks Eric!! More