
Hendrick Lexus Northlake
Charlotte, NC
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2,162 Reviews of Hendrick Lexus Northlake
Lucen Dobre is excellent. I was in and out with a complete service and, as always, professional quality and personnel. Thanks for considerations for masks and spacing in the facility. complete service and, as always, professional quality and personnel. Thanks for considerations for masks and spacing in the facility. More
Ted Funk provided excellent customer service! He was very friendly and I would definitely contact him for my service needs in the future. He provided his contact information for future service. friendly and I would definitely contact him for my service needs in the future. He provided his contact information for future service. More
In addition to the quality service department, the entire facility was Covid compliant so we felt safe the entire visit! Loved that my car was sprayed as well as washed at the end of service. Before we got facility was Covid compliant so we felt safe the entire visit! Loved that my car was sprayed as well as washed at the end of service. Before we got home, I received a video of the service which was excellent! More
The service at Hendrick Lexus Northlake is always a 5-star experience. And their people are THE best ... providing customers with a 5-star experience on all levels. I highly recommend this dealership! 5-star experience. And their people are THE best ... providing customers with a 5-star experience on all levels. I highly recommend this dealership! More
Everything was perfect! Top level professionalism! The Everything was perfect! Top level professionalism! The video walk around sent for arriving and the service tech walk around and view u see my car w Everything was perfect! Top level professionalism! The video walk around sent for arriving and the service tech walk around and view u see my car was incredible. More
First of all I LOVE the Lexus Brand! Additionally, when you buy a Lexus from Hendrick Lexus of Northlake it sweetens the purchase. They treat you amazing! Our salesman Jay Miano was great. He was patient, you buy a Lexus from Hendrick Lexus of Northlake it sweetens the purchase. They treat you amazing! Our salesman Jay Miano was great. He was patient, knowledgeable and extremely friendly! No high pressure sales and not pushy. He wants you to get what you want for the best possible price! He and the Lexus Northlake team made the experience so much better!!! 100⭐️‘S for Hendrick Northlake and for Jay Miano! If you want a Lexus I strongly recommend! More
Eddie did another great job of taking care of me. Came in unannounced and he set me up with loaner and had me out the door. Couple hours later called with update and car was ready. Enjoy going to Hendrick Le unannounced and he set me up with loaner and had me out the door. Couple hours later called with update and car was ready. Enjoy going to Hendrick Lexus Northlake. More
I was given excellent service in a COVID safe environment. Lucian as always was kind, knowledgeable, punctual with information, honest and forthcoming. I appreciate his time environment. Lucian as always was kind, knowledgeable, punctual with information, honest and forthcoming. I appreciate his time More
I have been going to Hendricks lexus northlake since 2013 and have been working with Eric Edwards. I have trusted his opinion his dedication and his love for the job. He is the only person I go to with maint and have been working with Eric Edwards. I have trusted his opinion his dedication and his love for the job. He is the only person I go to with maintenance on my car. The service team is excellent as well. More