Hendrick Lexus Northlake

Lexus Northlake is an excellent dealership in all areas. My recent visit was for a 150K mile service. The work performed was excellent. Lucian Dobre, Service Adviser, always communicates well and treats me My recent visit was for a 150K mile service. The work performed was excellent. Lucian Dobre, Service Adviser, always communicates well and treats me as a valued customer. I choose to always work with Lucian when I visit the dealership. Lucian is the consummate professional. More

The customer services at Northlake is great! My service representative Josh D is informative and gives me the information and update on my services needed at each visit. My visit in the waiting area is alw representative Josh D is informative and gives me the information and update on my services needed at each visit. My visit in the waiting area is always a pleasure. I am able to catch up on reading and research on several business projects! Time well spent in a pleasant environment! More

Everyone is extremely courteous and helpful Milton Jackson (Salesman) was extremely accommodating and patient as we made the deal happen. Eric Edwards (Service Manager) is always a joy to work Milton Jackson (Salesman) was extremely accommodating and patient as we made the deal happen. Eric Edwards (Service Manager) is always a joy to work with. I trust what he says about my car and trust is very important to me when discussing maintenance because it’s complicated. He is professional, knowledgeable and an all around nice person. David Feingold got me through all the paperwork with little stress. His advice was on par. Jacob Cornell, Delivery Specialist, talked me through all of the new technology. I will keep his number on speed dial. Overall an excellent, car maintenance and buying experience. More

Great service Thanks again Hendrix Lexus for a great job. Josh our service advisor was on top of everything as usual. Thank you. We have been going to this dealersh Thanks again Hendrix Lexus for a great job. Josh our service advisor was on top of everything as usual. Thank you. We have been going to this dealership for years and would always recommend you to friends. More

Service Excellent service, courteous service team member, and all other staff. Upon return of my vehicle all is well 110%, along with car wash and vacuum; the Excellent service, courteous service team member, and all other staff. Upon return of my vehicle all is well 110%, along with car wash and vacuum; the loaner is always clean and sufficient fuel to reach the next destination. More

Purchase of a 350 RX Very professional staff from sales representative to managers to technical experts. No pressure negotiations on purchase price & follow up & service f Very professional staff from sales representative to managers to technical experts. No pressure negotiations on purchase price & follow up & service far exceeded my expectations. Would definitely recommend all my friends to check out your dealership. More

My service representative was Lucian Dobre. He made sure my vehicle was inspected in a reasonable amount of time. Mr. Dobre reviewed with me what comes with the 110K Mile Service. He took time to ask me if my vehicle was inspected in a reasonable amount of time. Mr. Dobre reviewed with me what comes with the 110K Mile Service. He took time to ask me if there was anything specific that I needed checked on my vehicle today. Lucian provided me with Superior service today. More

Eric Edwards and the staff at Hendrick Lexus Northlake are awesome! Eric is always courteous, knowledgeable and delivers stellar customer service. He is the best! are awesome! Eric is always courteous, knowledgeable and delivers stellar customer service. He is the best! More

This was my first experience here and it was outstanding. Courteous, timely, safe. Did the service in the promised time and let me know when it was done. Courteous, timely, safe. Did the service in the promised time and let me know when it was done. More

State Inspection Felt comfortable with the environment & they found a nail in my tire & fixed it so I won't get a flat tire which I appreciated Felt comfortable with the environment & they found a nail in my tire & fixed it so I won't get a flat tire which I appreciated More