
Hendrick Lexus Northlake
Charlotte, NC
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2,160 Reviews of Hendrick Lexus Northlake
I was very pleased with the team at Hendrick Lexus Northlake, very professional and courteous. My advisor, Chase answered all my questions, and was very helpful. My favorite part fo the experience was Northlake, very professional and courteous. My advisor, Chase answered all my questions, and was very helpful. My favorite part fo the experience was the video inspection, that detailed the service to be preformed. Top notch! More
As always, service was excellent. My service advisor, Lucian Dobre always does a great job. He doesn’t try and sell me things I don’t need and moves me through the appointment a good pace. Lucian Dobre always does a great job. He doesn’t try and sell me things I don’t need and moves me through the appointment a good pace. More
I really just went to look and Jacob Cornell came outside to see if he could help. Well, I ended up buying a 2021 Lexus RX350! Jacob was so friendly and not pushy in any way. He answered my many questions to see if he could help. Well, I ended up buying a 2021 Lexus RX350! Jacob was so friendly and not pushy in any way. He answered my many questions and has great technical knowledge. Sean handled all the paperwork...another pleasant and friendly guy! Made everything so easy for me. Kudos to Julian and his Tech expertise! 5 stars to Robby, the sales manager, another great asset to the dealership. More
Absolute best car buying experience EVER!!! I’d recommend everyone buy a Lexus from Hendricks Northlake!! Jack, Sean, Amanda, Julian and Johnny made it an experience to remember!! And yes, I’d li recommend everyone buy a Lexus from Hendricks Northlake!! Jack, Sean, Amanda, Julian and Johnny made it an experience to remember!! And yes, I’d like a bottle of water!! More
Amazing service! Top Notch. Thx Hussain and Sean and Robert! Love the LX570. Flew in from out of state and had a seamless purchasing experience Robert! Love the LX570. Flew in from out of state and had a seamless purchasing experience More
Always enjoy Eddie’s enthusiasm and great attitude - always in a good mood. Enough about Eddie this new survey method is horrible + it really pushes feedback so now you have some! Get rid of it! always in a good mood. Enough about Eddie this new survey method is horrible + it really pushes feedback so now you have some! Get rid of it! More
Lucian Dobre is Awesome!!! Always extremely helpful. I've been coming to Lucian since 2016. Lexus Northlake feels like a family atmosphere. I feel my car is in safe hands. been coming to Lucian since 2016. Lexus Northlake feels like a family atmosphere. I feel my car is in safe hands. More
Excellent service as always. Jasmine was awesome. She was friendly and knowledgeable. Service was done in a reasonable amount of time with a call to pick up our car. Thanks to you all. This is why we always friendly and knowledgeable. Service was done in a reasonable amount of time with a call to pick up our car. Thanks to you all. This is why we always buy a Lexus! More
Great customer service. Josh was my service adviser and he was wonderful took care of everything, Sanitized with great care and wash with a shine. he was wonderful took care of everything, Sanitized with great care and wash with a shine. More
Everything from pickup to mechanic was excellent. I love my Lexus and the customer service provided thanks for the car wash also. You delivered more than expected. my Lexus and the customer service provided thanks for the car wash also. You delivered more than expected. More