Hendrick Lexus Northlake

Excellent Service Matt was great at explaining and answering all of my questions and concerns. I would recommend this Lexus dealership to my friends and family members. Matt was great at explaining and answering all of my questions and concerns. I would recommend this Lexus dealership to my friends and family members. Excellent customer service! More

Not as well as previous services. Probably due to the Pandemic. I will still use this office for now. Everyone has a very bad day Pandemic. I will still use this office for now. Everyone has a very bad day More

Team is always prompt and thorough! We love our Lexus and they’ve been great in the followup maintenance. Haley Dunn and the personal touch contacting us for service and scheduling was outstanding and ap and they’ve been great in the followup maintenance. Haley Dunn and the personal touch contacting us for service and scheduling was outstanding and appreciated More

World class service-- Hendrick Lexus Northlake I enjoy getting my vehicles serviced at Hendrick Lexus Northlake. Josh Dewberry is an excellent service advisor that I trust and is always professiona I enjoy getting my vehicles serviced at Hendrick Lexus Northlake. Josh Dewberry is an excellent service advisor that I trust and is always professional. Josh is a great asset to Hendrick Lexus Northlake, More

One of the bestselling dealerships I have being to very knowledgeable they know how to speak to people I will recomend your dealership anytime. Everybody is friendly and well manners knowledgeable they know how to speak to people I will recomend your dealership anytime. Everybody is friendly and well manners More

Your dealership has always been outstanding. Outstanding is premises on visiting other dealership locations in and outside of North Carolina. Thank you, Earl and Linda is premises on visiting other dealership locations in and outside of North Carolina. Thank you, Earl and Linda More

Excellent Customer Service Had an excellent customer service experience. I took my Lexus in for a routine oil and lube. Eric Edwards took initiative to check Lexus database for Had an excellent customer service experience. I took my Lexus in for a routine oil and lube. Eric Edwards took initiative to check Lexus database for recalls on my LS460. He discovered one that was active. Eric is ordering the part and making arrangement to get it scheduled and install. He is very knowledgeable of Lexus. More

Terrific auto dealership. All of the employees make me feel as if I am a very special customer. I am shocked that the Hendricks employees remember my name and always address me by my name. Everything is feel as if I am a very special customer. I am shocked that the Hendricks employees remember my name and always address me by my name. Everything is top notch. More

Great service! We wore masks and there was seating outside while we waited for our car to be inspected. They sanitized it before they took it and sanitized it before they gave it back to us. The servi outside while we waited for our car to be inspected. They sanitized it before they took it and sanitized it before they gave it back to us. The service man we met with wore a mask as we did. More

The Lexus team at Northlake truly make you feel like family. This is my second vehicle purchase and it’s a pleasure every time. They were able to find a vehicle not listed and get it to the dealership b family. This is my second vehicle purchase and it’s a pleasure every time. They were able to find a vehicle not listed and get it to the dealership before it was sent to a wholesale auction. They made me feel highly valued and I will always recommend them to friends and family. More