
Hendrick Lexus Northlake
Charlotte, NC
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2,156 Reviews of Hendrick Lexus Northlake
Even when things don’t go as planned at the dealership, MY service advisor, Eric Edwards always makes it better. That keeps bringing me back. MY service advisor, Eric Edwards always makes it better. That keeps bringing me back. More
Professional, courteous and efficient I was given an expected time frame for my work and offered a loaner if needed-which it was not. I received two reminder notices that were very helpful I was given an expected time frame for my work and offered a loaner if needed-which it was not. I received two reminder notices that were very helpful. I trust this group. More
Eddie Hart is always ready to help. I truly appreciate his promptness and due diligence every time I need a services or if I call with any questions about my vehicle his promptness and due diligence every time I need a services or if I call with any questions about my vehicle More
Great experience! Friendly staff and great service. I don’t know anything about cars but I trust this dealership to provide the car service that is needed. don’t know anything about cars but I trust this dealership to provide the car service that is needed. More
Great service as always. Took my 2008 Es for 150k service and Tires. Matt was my service advisor and he was great alas well. I’m always pleased with service and the work done on my vehicle. I’ve been using H and Tires. Matt was my service advisor and he was great alas well. I’m always pleased with service and the work done on my vehicle. I’ve been using HENDRICK Lexus for service needs over 15yrs now. My 2008 sills runs like new thanks to the HENDRICK service team. More
Great service and staff.Lucian my service coordinator is excellent,friendly and helpful.Clean facility and very nice waiting area. Love car wash and loaner car availability. excellent,friendly and helpful.Clean facility and very nice waiting area. Love car wash and loaner car availability. More
Eric Edwards is the best. He is why we keep coming back. First rate person. That’s how your company sells automobiles Quality service each visit. First rate person. That’s how your company sells automobiles Quality service each visit. More
This dealership is what one should be. They take care of the clients and always make sure everything is done correctly. They are courteous and caring when approached and know exactly what is needed for tak the clients and always make sure everything is done correctly. They are courteous and caring when approached and know exactly what is needed for taking care of the car. The waiting room is comfortable and pleasant. More
Great experience from all departments. I will buy my next vehicle from Sherif, that’s a given! And I suggest you do the same. He made it very easy and was accommodating to my schedule. vehicle from Sherif, that’s a given! And I suggest you do the same. He made it very easy and was accommodating to my schedule. More
Clean, professional, knowledgeable about their product. Scheduled a Saturday appointment and was in and out less than hour. Spoke with service adviser Matt on upcoming maintenance issues and he informed me Scheduled a Saturday appointment and was in and out less than hour. Spoke with service adviser Matt on upcoming maintenance issues and he informed me of the length and number of miles between services. More