Hendrick Lexus Northlake

Great experience from all departments. I will buy my next vehicle from Sherif, that’s a given! And I suggest you do the same. He made it very easy and was accommodating to my schedule. vehicle from Sherif, that’s a given! And I suggest you do the same. He made it very easy and was accommodating to my schedule. More

Recently purchased a new Lexus NX 300 from Hendrick Lexus Northlake. I appreciate the professional and customer friendly service provided by Jo Jo Black, the sales consultant, and the management team. As a Northlake. I appreciate the professional and customer friendly service provided by Jo Jo Black, the sales consultant, and the management team. As a repeat customer, I have received continued excellent service from this dealership. Thanks. More

Clean, professional, knowledgeable about their product. Scheduled a Saturday appointment and was in and out less than hour. Spoke with service adviser Matt on upcoming maintenance issues and he informed me Scheduled a Saturday appointment and was in and out less than hour. Spoke with service adviser Matt on upcoming maintenance issues and he informed me of the length and number of miles between services. More

Jack called when my car was towed in and updated me right away about what needed to be done. He was very responsive and professional away about what needed to be done. He was very responsive and professional More

Always Professional Professional service! For over 3 years now, I have always experienced professional service from Josh, Lucian and now Eric. Thank you. I'll be back. Professional service! For over 3 years now, I have always experienced professional service from Josh, Lucian and now Eric. Thank you. I'll be back. More

Excellent service. Always has a loaner if needed. Each service technician has always been very helpful. My estimates are accurately charged and I have not had surprises. service technician has always been very helpful. My estimates are accurately charged and I have not had surprises. More

I have my Lexus serviced at Northlake because Josh Dewberry is the agent and he treats me like I have the most expensive Lexus and I am the most important customer. !! I have never ever been disappo Dewberry is the agent and he treats me like I have the most expensive Lexus and I am the most important customer. !! I have never ever been disappointed with the way I am treated and the e cells to service they give to making sure my Lexus IS in top shape’ now More

Josh was very prompt in getting my car serviced quickly and it runs great. I will recommend to my neighbors!! We love how reliable the 300h model is. and it runs great. I will recommend to my neighbors!! We love how reliable the 300h model is. More

Hendrick Lexus is always helpful and listens to my concerns with exceptional care. Lucian is so awesome and on point with his service to my vehicle. concerns with exceptional care. Lucian is so awesome and on point with his service to my vehicle. More

excellent customer service Jay Miano was my car salesman, I can not express enough how much he and his team went above and beyond in helping me feel comfortable in making my pur Jay Miano was my car salesman, I can not express enough how much he and his team went above and beyond in helping me feel comfortable in making my purchase. "I was every car salespersons nightmare due to so many of my unrealistic expectations". Jay helped me in making my purchase and he was very patient with all my needs and expectations. He allowed me to test drive multiple vehicles prior to making my final choice in purchasing my Lexus F200. He was very knowledgeable and provided me with excellent customer service! He was extremely patient with me, very honest and made me feel so comfortable with my purchase every step of the way! Most importantly he was honest and provided me with so much knowledgeable information. From start to finish Jay and his team made our purchase extremely stress free. The entire purchase was less than three hours. Which included a complete walk through from bumper to bumper provided by Jay himself, he educated me in great detail about my vehicle and concluded a final in person educational briefing hosted by his IT colleagues whom walked me through all of my interior features and answered any questions/concerns I had. Jay has made this experience extremely wonderful and a happy moment that I will forever be grateful for!!! In addition, he was available by phone to answer any of my questions when ever I needed him during and after our purchase!! I strongly recommend "Jay Miano" for your car salesman! More