Hendrick Lexus Northlake

Lucian is very easy to work with and has taken care of my service needs. Brooke is very sweet and is always a pleasurer to see and talk with and very helpful with my questions about all of the features that service needs. Brooke is very sweet and is always a pleasurer to see and talk with and very helpful with my questions about all of the features that my Lexus provides. More

Everyone was so helpful. They got me into the exact car I wanted. To be treated and greeted by everyone says a lot about the culture and management of this dealership! I wanted. To be treated and greeted by everyone says a lot about the culture and management of this dealership! More

I came in without an appointment and Eric Edwards service my car and I was able to go on an unscheduled trip within a reasonable time my car and I was able to go on an unscheduled trip within a reasonable time More

Josh is excellent to work with. Very professional & understands the timelines we work towards. Always great to have this type of service and approach to customers. understands the timelines we work towards. Always great to have this type of service and approach to customers. More

Excellent service as usual from Lexus Northlake. Eddie Hart is just excellent in the servicing department. He explains what servicing and why it needs to be done. He is also a great listener. Hart is just excellent in the servicing department. He explains what servicing and why it needs to be done. He is also a great listener. More

Wait time was extremely long; however, Mr. Eric is simply wonderful and always take good care of me, when I do visit the Northlake location! wonderful and always take good care of me, when I do visit the Northlake location! More

Had the please of working with Matt on a recent service visit. Appreciated the concern around covid as I was offered a rental. My service was completely efficiently and in a timely manner. We've purchas visit. Appreciated the concern around covid as I was offered a rental. My service was completely efficiently and in a timely manner. We've purchased our vehicles from Hendrick Lexus Northlake and they've delivered on an expressed concern of ours, "customer service". More

I have worked with James for two Lexus cars and have been very pleased. He is quick, zeros in on what you want efficiently and tries to get you the best price possible. Less back and forth on price and m very pleased. He is quick, zeros in on what you want efficiently and tries to get you the best price possible. Less back and forth on price and more about getting the deal done quickly. More

Had an excellent experience with Andrew Duncan as our Salesman. He left no question unanswered!! He went above & beyond to satisfy us!! He did a GREAT JOB!! Salesman. He left no question unanswered!! He went above & beyond to satisfy us!! He did a GREAT JOB!! More

My expereince at this dealership has always been top notch. Eric does an awesome job ensuring I am clear on expectations and always provides excellent customer service notch. Eric does an awesome job ensuring I am clear on expectations and always provides excellent customer service More