
Hendrick Lexus Northlake
Charlotte, NC
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2,147 Reviews of Hendrick Lexus Northlake
Easy and fun purchase If you want the BEST customer service, come to THIS Northlake dealership! Wesley and Andrew were a great combination. Wesley Smith was my salesperson If you want the BEST customer service, come to THIS Northlake dealership! Wesley and Andrew were a great combination. Wesley Smith was my salesperson and Andrew Duncan (who is also a salesperson) was my technology assistant. I was able to do most of the work by internet and over the phone. I actually bought this car from the Internet advertisement and the word of Wesley Smith. I was not disappointed! The car was a perfect as they said and even came with a giant bow! The dealership itself is immaculate and welcoming and the business manager had our paperwork completed in less than 30 minutes. If I had to buy a car again, it would be from the Northlake Lexus Dealership. More
Very professional We had a very good car buying experience. Felt we got a great vehicle at a great price. The staff entire staff was professional and courteous. Would h We had a very good car buying experience. Felt we got a great vehicle at a great price. The staff entire staff was professional and courteous. Would highly recommend this dealership to friends! More
The Best of the Best! I cannot say enough positive things about Hendrick Lexus Northlake. The location is convenient, the process was beyond organized & efficient, the pri I cannot say enough positive things about Hendrick Lexus Northlake. The location is convenient, the process was beyond organized & efficient, the pricing was fair and their customer service is unparalleled. Both Cali Young & Eddie Hart went above and beyond to help me with my repair. Thank you to the entire Hendrick Lexus team! I would never consider taking my car elsewhere. More
Great Professional Service Lucian is the BEST...very knowledgeable and professional!! Every employee I run into while I am at the dealership is very friendly and courteous. Th Lucian is the BEST...very knowledgeable and professional!! Every employee I run into while I am at the dealership is very friendly and courteous. The waiting areas are very clean and spacious. More
Excellent From setting an appointment to the actual service everyone was helpful. I brought my 17 month old granddaughter and it went smoothly even with a littl From setting an appointment to the actual service everyone was helpful. I brought my 17 month old granddaughter and it went smoothly even with a little distraction that she can be. I appreciated that there was a safe play space for us. My car service was done very professionally, a big thanks to everyone! More
Another good experience! The team at Hendrick’s Lexus Northlake are professional, courteous and listen well. No sales pressure, just working with you to get the right vehicle The team at Hendrick’s Lexus Northlake are professional, courteous and listen well. No sales pressure, just working with you to get the right vehicle at a fair price. This is my second purchase at this dealership. Service department is great too! More
Great Day at Northlake We were treated very professionally from the minute we stepped out of our car to when we drove away in our new Lexus. Sharif was on top of every detai We were treated very professionally from the minute we stepped out of our car to when we drove away in our new Lexus. Sharif was on top of every detail and Hussain spent an hour showing us all the new features of the ES 350 More
Awesome in everyway! My experience was awesome. Initially, I was just browsing. I wasn't planning to make a deal that day but it all worked out. I guess some things are m My experience was awesome. Initially, I was just browsing. I wasn't planning to make a deal that day but it all worked out. I guess some things are meant to be. Angelina and Orlando were awesome. More
Always an excellent experience Matt was very friendly. The customer service person was very kind to squeeze me in on very short notice. Always enjoy visiting this dealership. Supe Matt was very friendly. The customer service person was very kind to squeeze me in on very short notice. Always enjoy visiting this dealership. Super comfy and nice extras in the waiting area. More
State inspection/out of state plate replacement Relocated to NC need state inspection to register the car. Got a same day appointment and was completely satisfied with the serve and with the custome Relocated to NC need state inspection to register the car. Got a same day appointment and was completely satisfied with the serve and with the customer service provided by Theodore (Tom). Had to return the next day because we were unable to remove the old Liscence plate, again first rate service. More