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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,147 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,147 Reviews of Hendrick Lexus Northlake

July 13, 2019

Easy and fun purchase If you want the BEST customer service, come to THIS Northlake dealership! Wesley and Andrew were a great combination. Wesley Smith was my salesperson More

by Brown12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan, Robbie Strickland, Wesley Smith
Jul 17, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share this fantastic review of Hendrick Lexus Northlake. We are absolutely blown away and honored to receive your 5-Star rating and such kind words about your experience with Wesley, Andrew, and our team at Hendrick Lexus Northlake. Thank you for being part of our Hendrick Lexus Northlake family!

July 07, 2019

Very professional We had a very good car buying experience. Felt we got a great vehicle at a great price. The staff entire staff was professional and courteous. Would h More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Marovich, David Feingold, Wesley Smith
Jul 08, 2019 -

Hendrick Lexus Northlake responded

Cathy, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are so honored to receive such kind words about Tyler, David, Wesley, and our team. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

July 04, 2019

The Best of the Best! I cannot say enough positive things about Hendrick Lexus Northlake. The location is convenient, the process was beyond organized & efficient, the pri More

by Eleanor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cali Young & Eddie Hart
Jul 08, 2019 -

Hendrick Lexus Northlake responded

Eleanor, thank you so much for taking the time to share about your recent experience with Hendrick Lexus Northlake! We are thrilled Cali and Eddie were able to provide you the Lexus 5-Star treatment and make the process quick and easy. Thank you so much for being part of our Hendrick Lexus Northlake family!

July 04, 2019

Great Professional Service Lucian is the BEST...very knowledgeable and professional!! Every employee I run into while I am at the dealership is very friendly and courteous. Th More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Jul 08, 2019 -

Hendrick Lexus Northlake responded

Bruce, thank you so much for your 5-Star rating of your recent visit to Hendrick Lexus Northlake! We are thrilled to hear you enjoyed your time with Lucian and hope that you feel like a guest in our home during each visit. Thank you for your loyalty and being part of our Hendrick Lexus Northlake family!

July 03, 2019

Excellent From setting an appointment to the actual service everyone was helpful. I brought my 17 month old granddaughter and it went smoothly even with a littl More

by KAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Jul 08, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake! We everything went smoothly with your service appointment and that you and your granddaughter enjoyed your visit! We look forward to serving you again during your next visit!

July 03, 2019

Another good experience! The team at Hendrick’s Lexus Northlake are professional, courteous and listen well. No sales pressure, just working with you to get the right vehicle More

by TK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine in Technology , Tyler Marovich, Milton Jackson, David Wagoner, Eric Edwards
Jul 08, 2019 -

Hendrick Lexus Northlake responded

TK, thank you so much for taking the time to share about your experience with our team at Hendrick Lexus Northlake! We truly appreciate your loyalty and kind words. Thank you for being part of our Hendrick Lexus Northlake family!

July 03, 2019

Great Day at Northlake We were treated very professionally from the minute we stepped out of our car to when we drove away in our new Lexus. Sharif was on top of every detai More

by PD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Ed McCreery, Sherif Labib
Jul 03, 2019 -

Hendrick Lexus Northlake responded

PD, thank you for taking the time to share about your recent experience with Sherif, Hussain, and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and kind words. Thank you for being part of our Hendrick Lexus Northlake family and congratulations on your new ES 350!

July 02, 2019

Awesome in everyway! My experience was awesome. Initially, I was just browsing. I wasn't planning to make a deal that day but it all worked out. I guess some things are m More

by LexusLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelina Tyler, Orlando Spears
Jul 03, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience with Angel, Orlando, and our team at Hendrick Lexus Northlake. We are thrilled you were able to drive home the Lexus of your dreams!

July 01, 2019

Always an excellent experience Matt was very friendly. The customer service person was very kind to squeeze me in on very short notice. Always enjoy visiting this dealership. Supe More

by Dsgs350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dubin
Jul 03, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate your recent experience with Hendrick Lexus Northlake! We are thrilled you hear you enjoy visiting our dealership and hope you feel like a guest in our home! We look forward to sharing your kind words with Matt and our team.

June 25, 2019

State inspection/out of state plate replacement Relocated to NC need state inspection to register the car. Got a same day appointment and was completely satisfied with the serve and with the custome More

by From PA to NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Funk
Jun 26, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are thrilled Ted Funk was able to make your visit quick and easy and even more excited to welcome you to North Carolina! Welcome to our Hendrick Lexus Northlake family!

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