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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,642 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,642 Reviews of Hendrick Lexus Northlake

May 06, 2024

My experience with the dealership has been great. I've bought multiple cars from here and will return in the future. More

by ncase46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir
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May 09, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Hussain and James. Congratulations on your new vehicle and thank you for your loyalty!

Helpful
May 06, 2024

Excellent dealership, Talk to Chase in the service department , he does a wonderful job getting you taken care of... More

by Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
May 09, 2024 -

Hendrick Lexus Northlake responded

Patterson, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

Helpful
May 06, 2024

The dealership had exactly what I was interested in. Most of the staff were very nice and courteous - offered something to drink and where they were located. Hussain was very helpful, patience, very kno More

by k.hood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Hussain Amir
Report | Print
May 09, 2024 -

Hendrick Lexus Northlake responded

K. Hood, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Jack and Hussain. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

Helpful
May 04, 2024

Thank you, Chase for helping me get my car serviced. I don't drive very much out of town anymore and you made it possible to be able to keep my Lexus. Chase and his helper were amazing. Thank you so More

by nancydecaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Helpful
May 03, 2024

Hendrick Lexus is great. I'm not a fan of going to dealerships and spending a lot of money for maintenance issues but the service department makes the experience so much bet More

by rogerrx350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Helpful
May 01, 2024

Service Department is the best and for the past 4 years Chase has been my advisor. Very knowledgeable and helpful! More

by lreavis1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
May 02, 2024 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star review of Chase and our team at Hendrick Lexus Northlake, L. Reavis! We truly appreciate your kind words and loyalty!

Helpful
May 01, 2024

Chase in the service department is top notch! Would not go anywhere else but Hendrick of Northlake for my services. More

by kristinah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Chase Ward
Report | Print
Helpful
May 01, 2024

I just had my 2022 Lexus GX460 serviced at Lexus of North Lake. The service was excellent, they were professional and efficient. We will be back. More

by melissa.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Helpful
April 30, 2024

A+ for the dealership and service department. Eddie Hart is great and easy to work with. Thanks! More

by isal4fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
May 02, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 30, 2024

I visited dealership with the family. Very nice environment. All team members were very kind. Hussain took great care of us. We had a test drive and then proceeded with the Lexus NX 300 p More

by erkin_ahmedjanov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Report | Print
May 02, 2024 -

Hendrick Lexus Northlake responded

Erkin, thank you so much for your fantastic review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and loyalty and truly appreciate your kind words about Hussain. Congratulations on your new NX300 and thank you for being part of our Hendrick Lexus Northlake family!

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