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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,105 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,105 Reviews of Hendrick Lexus Northlake

April 18, 2025

Everyone we met were very knowledgeable and curtious and helped us find the vehicle we wanted More

by paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea, Sal Rizzo, Andrew Duncan, Vinny Estrada
May 01, 2025 -

Hendrick Lexus Northlake responded

Paul, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are blown away by your kind words about Vinny, Jose, Sal, and our team. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 18, 2025

Brock Ward at Hendrick Lexus Northlake always provides an excellent customer experience. Highly recommend working with him. More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

Mason, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 18, 2025

Brock ward was great! Quick and easy process. Comfortable waiting area. Even got a complimentary car wash More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

Ryan, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

April 18, 2025

Very clean and good snacks. Friendly and fast service. Oil change was expensive. Cleaned car at end and this was appreciated. More

by Rick White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

Rick, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

April 18, 2025

Great experience from start to finish. They didn't have the exact vehicle that I wanted on the lot, but found one and had it trucked in. Milton in sales was on point, as well as Chris in f More

by machone1001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dubin, Milton Jackson, Brock Ward, Chris Herndon
May 01, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Machone! We are thrilled to hear Milton, Chris, and Brock provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your first Lexus and welcome to our Hendrick Lexus Northlake family!

April 16, 2025

I received terrific service from salesman, Hussain Amir. He was very courteous and answered all my questions. More

by jemorales1150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Hussain Amir, Jose Canas
May 01, 2025 -

Hendrick Lexus Northlake responded

J. Morales, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 16, 2025

We purchased a RX 350h from Harris Veneris and it was a great experience. Harris had to find a vehicle that we wanted and found one that was going to be built in March. He kept advised when the vehicle was More

by Dick Camery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Canas, Harris Veneris
May 01, 2025 -

Hendrick Lexus Northlake responded

Dick, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Harris provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus RX350h and welcome to our Hendrick Lexus Northlake family!

April 11, 2025

Eric Edwards is my service advisor. He makes the process easy. Recommend him and Northlake Hendrick every time. More

by lholmes.theholmesgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
May 01, 2025 -

Hendrick Lexus Northlake responded

L. Holmes, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 11, 2025

Have been a customer for a long time -- as long as they've been there. Staff is always friendly and helpful. Eric Edwards in the service department gives great advice and takes care of us. I usually w More

by GM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
May 01, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Eric, Jeremiah, and our team at Hendrick Lexus Northlake, GM! We are thrilled to hear Jeremiah provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your 4th Lexus and thank you for your loyalty!

April 10, 2025

I've been bringing my car to the Lexus dealership for a while now, and Eddie Hart has consistently gone above and beyond every single time. He’s professional, friendly, and always makes sure everything is More

by MaleekaAlease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 01, 2025 -

Hendrick Lexus Northlake responded

Maleeka, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

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