Hendrick Lexus Northlake

Love Lexus, but was not happy the last time i bought my 350SUV Service wasn't like it was in the past Wasn't happy my loan didn't go through Lexus 350SUV Service wasn't like it was in the past Wasn't happy my loan didn't go through Lexus More

Great car purchase experience! Milton was a pleasure to deal with. Very patient and knowledgeable. Milton was a pleasure to deal with. Very patient and knowledgeable. More

First class service in a fantastic showroom. The expertise of the sales staff, operations, and finance are unmatched. Ask for Hussain Amir for your purchase experience or simply to ask questions The expertise of the sales staff, operations, and finance are unmatched. Ask for Hussain Amir for your purchase experience or simply to ask questions—he’s the best. More

1st time at Lexus Northlake and Hussain was a pleasure to work with. He was knowledgeable, patient and fair. I ended up purchasing a TX and have no doubt I will be back to when I am in the market for another work with. He was knowledgeable, patient and fair. I ended up purchasing a TX and have no doubt I will be back to when I am in the market for another car. thank you Hussain for a great experience. More

Nice sales and friendly always on time easy to deal with and good service team. and good service team. More

Encountered my 1st of many to come experiences with Hendrick Lexus of Northlake, in Charlotte NC today. What started off a bit bumpy because of Warranty Concerns was quickly made right by Mr Eddie Har Hendrick Lexus of Northlake, in Charlotte NC today. What started off a bit bumpy because of Warranty Concerns was quickly made right by Mr Eddie Hart. His level of excellent communication and ability to diffuse any possible misunderstanding is beyond PHENOMENAL. As a lifetime purchaser of Various Hendrick Automobiles I'd become accustomed to superior service and customer service. Hendrick Lexus definitely met my expectations. I'm looking forward to all my future service needs being completed by this Lexus Facility. If ever you're in need of a new or pre owned Lexus with Superior Customer Service attached please visit Hendrick Lexus, ask for Manager Eddie Hart....He will definitely guide you in the correct direction.....and make sure you mention I referred you to Hendrick. I truly am a very satisfied Lexus Owner.....now I have a relationship with Hendrick Lexus to help maintain the effectiveness and durability of my beautiful Matador Red Lexus Once again Thank You Dearly Eddie More

Our service provider Brock was great when we needed to take my car in for some recall work. He helped us with getting a loaner and provided us with accurate completion times of my car! He was great to wor take my car in for some recall work. He helped us with getting a loaner and provided us with accurate completion times of my car! He was great to work with as our needs and schedule changed. More

Omar Licout at Hendricks Lexus efficiently and professionally managed maintenance of my auto. I felt very confident that the work met the highest standards. This was a high energy, customer-frie professionally managed maintenance of my auto. I felt very confident that the work met the highest standards. This was a high energy, customer-friendly experience. More

very professional and customer oriented. a pleasure to work with! will always recommend to family and friends a pleasure to work with! will always recommend to family and friends More

Everyone at the Hendrick Lexus Northlake dealership from start to finish were very courteous, helpful, knowledgeable, professional and most importantly friendly down to earth folks. We went in to possibly b start to finish were very courteous, helpful, knowledgeable, professional and most importantly friendly down to earth folks. We went in to possibly buy a car from a stranger and left satisfied with the entire experience and felt like we were part of their family by the time we were done. Special thanks to Sabin Cotten who went above and beyond to answer all of our questions and address any concerns that we may have had throughout the entire process. He was in communication frequently letting us know where we were in the process of the car being ready, called a few days later to see how we liked the car and if everything was good with it. I’m sure everyone at the dealership is very helpful but I highly recommend asking for Mr. Cotten, you will not be disappointed. Thanks again for all of your hard work to make this happen for our family. More