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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,643 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,643 Reviews of Hendrick Lexus Northlake

February 21, 2026

Courteous and attentive staff. My service advisor Sam McMackin was very thorough with what is needed to be done. More

by julia.manansala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McMackin
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Julia, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Sam and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 20, 2026

Everyone is super nice and helpful. Garrett gave us a 2 hour wait time and it was on target More

by rp0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Mar 02, 2026 -

Hendrick Lexus Northlake responded

RP, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team.

February 20, 2026

Fast and efficient service process from dropping car to picking up. Also, comfortable waiting area. More

by CHRISOCONNOR6100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Chris, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team.

February 19, 2026

I worked with Rebecca and she kept me updated on my recall status. She provided great support as well and communication throughout the entire process. She was genuinely concerned with meeting my needs More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bigelow
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Karen, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Becca and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 19, 2026

Great buying experience with Mr Nap at Hendrick Lexus northlake. Very easy, smooth process and ended up feeling great about my purchase! Highly recommend More

by jeffdimeo42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Chris Herndon
Feb 26, 2026 -

Hendrick Lexus Northlake responded

Jeff, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Nap provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 19, 2026

Mark was great. By far the best car buying experience I’ve ever had. I highly recommend him ! More

by John
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Feb 26, 2026 -

Hendrick Lexus Northlake responded

John, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Mark provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 19, 2026

Great dealership! They took care of everything in one day and delivered the car the next day! Brandon very responsive and helpful. More

by Rxmuzik422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cureton
Feb 28, 2026 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Brandon provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

February 18, 2026

Highly recommend Harris, this is our 4th Lexus purchase with him and he always makes it such an easy and effortless process! We will definitely be back! More

by Boylesheather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Feb 28, 2026 -

Hendrick Lexus Northlake responded

Heather, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your loyalty kind words about Harris. Congratulations on your 4th Lexus and thank you for being part of our Hendrick Lexus Northlake family!

February 18, 2026

I had a fantastic experience buying my first Lexus at Hendrick Lexus Northlake. Hussain started the sales process before relocating, and his brother Mahad took over smoothly, sending weekly updates that More

by huerta_alejandro21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo, Mahad Amir, Bobby Matsey
Feb 26, 2026 -

Hendrick Lexus Northlake responded

Alejandro, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Hussain and Mahad provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle, followed by Bobby in technology, and Sal in finance. Congratulations on your first Lexus and welcome to our Hendrick Lexus Northlake family!

February 18, 2026

Brandon and Sal were absolutely amazing! They made the entire process super easy and even had a bear for my baby! More

by Kyla Sweat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Whitney Suarez, Brandon Cureton
Feb 26, 2026 -

Hendrick Lexus Northlake responded

Kyla, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Brandon and Sal provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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