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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,127 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,128 Reviews of Hendrick Lexus Northlake

April 30, 2025

Love Lexus, but was not happy the last time i bought my 350SUV Service wasn't like it was in the past Wasn't happy my loan didn't go through Lexus More

by fredstraightline7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Eddie Hart, Sal Rizzo
May 02, 2025 -

Hendrick Lexus Northlake responded

Fred, thank you for taking the time to share about your recent experience with our dealership. At Lexus, we are always looking for ways to improve our guest’s experience and would like to learn more details about how we could elevate your experience to 5-Stars. If you have a moment, please email our sales director, Ed McCreery, at Ed.McCreery@HendrickAuto.com or call his direct line, (704) 379-4018.

April 29, 2025

Great car purchase experience! Milton was a pleasure to deal with. Very patient and knowledgeable. More

by craigep56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Milton Jackson
May 01, 2025 -

Hendrick Lexus Northlake responded

Craig, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Milton and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

April 29, 2025

First class service in a fantastic showroom. The expertise of the sales staff, operations, and finance are unmatched. Ask for Hussain Amir for your purchase experience or simply to ask questions More

by wheelers65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Hussain Amir
May 01, 2025 -

Hendrick Lexus Northlake responded

Wheelers, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are blown away by your kind words about Hussain and our team. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 28, 2025

1st time at Lexus Northlake and Hussain was a pleasure to work with. He was knowledgeable, patient and fair. I ended up purchasing a TX and have no doubt I will be back to when I am in the market for another More

by walker@brvstorage.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
May 01, 2025 -

Hendrick Lexus Northlake responded

Walker, thank you so much for taking the time to share about your first sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain and our team provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus TX and welcome to our Hendrick Lexus Northlake family!

April 26, 2025

Nice sales and friendly always on time easy to deal with and good service team. More

by robertkplee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Estrada
May 01, 2025 -

Hendrick Lexus Northlake responded

Robert, thank you so much for taking the time to share about your experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Vinny provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

April 25, 2025

Encountered my 1st of many to come experiences with Hendrick Lexus of Northlake, in Charlotte NC today. What started off a bit bumpy because of Warranty Concerns was quickly made right by Mr Eddie Har More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Herrera, Eddie Hart
May 02, 2025 -

Hendrick Lexus Northlake responded

Rob, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. As an experience Hendrick guest, we are blown away by your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 03, 2025 -

Rob responded

Surething

April 24, 2025

Our service provider Brock was great when we needed to take my car in for some recall work. He helped us with getting a loaner and provided us with accurate completion times of my car! He was great to wor More

by krburrell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

K. Burrell, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

April 24, 2025

Omar Licout at Hendricks Lexus efficiently and professionally managed maintenance of my auto. I felt very confident that the work met the highest standards. This was a high energy, customer-frie More

by beckard7@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 01, 2025 -

Hendrick Lexus Northlake responded

B. Eckard, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

April 24, 2025

very professional and customer oriented. a pleasure to work with! will always recommend to family and friends More

by colorfulcts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
May 01, 2025 -

Hendrick Lexus Northlake responded

Colorful CTS, thank you so much for taking the time to share about your experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Harris provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new vehicle and thank you for your loyalty!

April 23, 2025

Everyone at the Hendrick Lexus Northlake dealership from start to finish were very courteous, helpful, knowledgeable, professional and most importantly friendly down to earth folks. We went in to possibly b More

by Tnc2117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Sabin Cotten
May 01, 2025 -

Hendrick Lexus Northlake responded

TNC, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sabin provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

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