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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,158 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,158 Reviews of Hendrick Lexus Northlake

May 23, 2025

Whitney Suarez was a fantastic salesperson. This place took care of me with 100% satisfaction! Highly recommended! Mr Hendricks you’d be proud! More

by gemmegarris223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Whitney Suarez
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May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Whitney and Sal provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

May 22, 2025

It was an excellent experience overall, Jeremiah and Chris were really great to work with. More

by Antonides9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo, Chris Herndon, Jeremiah Vasquez
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May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Anton! We are thrilled to hear Jeremiah and Chris provided you the 5-Star Lexus experience while assisting you with finding the perfect new Lexus. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 21, 2025

Top notch customer service and always takes great care of me and my car. Highly recommend! More

by kristen.prestwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
Report | Print
May 28, 2025 -

Hendrick Lexus Northlake responded

Kristen, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Becca and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 21, 2025

I worked with Omar with service regarding my vehicle. Omar is precise and a great advisor with respect to services needed. I will continue to work with Omar with respect to my service needs. More

by D.Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
May 28, 2025 -

Hendrick Lexus Northlake responded

F. Nixon, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

He was very pleasant and personable. Took time to explain and show me the area on my car that had a problem. More

by renztc367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing your positive feedback with our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

Brock is absolutely an amazing, professional, proficient, friendly and a joy !! Brock is definitely an undeniable exceptional Customer Service Representative. Keep Shining Sharon More

by sharyf1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
Report | Print
May 28, 2025 -

Hendrick Lexus Northlake responded

Sharon, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

Service is bar none! Brock is my usual advisor, and I can't recommend him enough! He makes everything so simple to understand, as a young girl who understands nothing abo More

by lexiegmeade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
May 28, 2025 -

Hendrick Lexus Northlake responded

Lexie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

Brock Ward did a great job in taking care of my service needs. I will plan to call him in the future! More

by brackward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

Worked with Mahad Amir to purchase my daughter’s first car and the process was seamless and transparent. I appreciate his extra effort down to making sure my daughter had the red bow atop of her new purch More

by JW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mahad Amir - 5 Stars
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May 28, 2025 -

Hendrick Lexus Northlake responded

JW, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We are thrilled to hear Mahad provided your daughter the Lexus experience for very first car! Congratulations to you both and welcome to our Hendrick Lexus Northlake family!

May 19, 2025

Brock Ward always does a great job on our Lexus RX 450 FSport! My car still runs like new, and I have had it since 2019. More

by hdz321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Report | Print
May 28, 2025 -

Hendrick Lexus Northlake responded

HDZ, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock our team. Thank you for trusting our team with your RX450 FSport!

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