Hendrick Lexus Northlake

Eddie was great during my recent service at Hendricks. From check-in, to updates, to check-out, he took great care of me and provided tons of details surrounding the status of my car. The exceptional cust From check-in, to updates, to check-out, he took great care of me and provided tons of details surrounding the status of my car. The exceptional customer service is nothing short of A+ at Hendricks Lexus and is why I continue to only have them service my vehicle. While we don’t need service right now, we can’t wait for another great experience at our next service appointment. More

We had a great experience working with Whitney Suarez at Hendrick Lexus Northlake! She kept us up to date on expected delivery and timeline of our GX coming in. Hendrick Lexus Northlake! She kept us up to date on expected delivery and timeline of our GX coming in. More

Sales agent was nice and informative with our purchase on the RX350. She was willing to go above and beyond to help us. Thank you. the RX350. She was willing to go above and beyond to help us. Thank you. More

My wife and I had a great experience dealing with Hendrick Lexus Northlake on a new GX550 Luxury. Our sales professional, Whitney Suarez, was exceptional in the process of helping get our new GX. S Hendrick Lexus Northlake on a new GX550 Luxury. Our sales professional, Whitney Suarez, was exceptional in the process of helping get our new GX. She communicated with us with updates while we waited for our GX to arrive from the plant. We are thrilled with our new GX550. Thank you Whitney! More

Omar was great! I have had nothing but professional service at this dealership. Starting with buying the vehicle. Robert, my salesperson always checks in with me I have had nothing but professional service at this dealership. Starting with buying the vehicle. Robert, my salesperson always checks in with me and remembers my milestones from the purchase. Loyal Northlake Lexus customer!! More

Just wanted to applaud Rebecca for service well done. Rebecca made sure she kept me updated with my vehicle and any recommendations. Job well done. Andre Robinson Rebecca made sure she kept me updated with my vehicle and any recommendations. Job well done. Andre Robinson More

Everything was done very well. My car is running very well. I was given a loaner car and that was a great perk! Rebecca Bigelow was a very attentive and a great rep. My car is running very well. I was given a loaner car and that was a great perk! Rebecca Bigelow was a very attentive and a great rep. More

Professional, prompt, attentive. Omar and I communicate very well on issues regarding servicing of the automobile and warranty items. I appreciate the good communication communicatio Omar and I communicate very well on issues regarding servicing of the automobile and warranty items. I appreciate the good communication communications with Garrett as well when Omar is on vacation. More

My dealership just s amazing! I’ve been with them since 2021 and have consistently gotten the same great service every single time! Omar Licout, my service advisor always makes su I’ve been with them since 2021 and have consistently gotten the same great service every single time! Omar Licout, my service advisor always makes sure i understand what service is being provided and what is needed and what’s coming up! He’s awesome and continues to provide top notch service! More

Omar Licout service rep was very professional, knowledgeable and friendly. He explained everything and was solution oriented. knowledgeable and friendly. He explained everything and was solution oriented. More