Hendrick Lexus Northlake

Chase Ward is an extremely courteous and thoughtful professional. He seems to always go out of his way to make service as pleasant an experience as possible. Even my last visit, my “check engine” light professional. He seems to always go out of his way to make service as pleasant an experience as possible. Even my last visit, my “check engine” light came on and I made it to the dealership. They fit me in; there were no loaners so he arranged for someone to take me to work and pick me up that evening without even having to go back to the dealership. That’s what I call going above and beyond. I’m thrilled with his professionalism! More

My routine service was easy to schedule at my convenience. I am always given the choice to wait or get a loaner vehicle. Chase is always helpful and knowledgeable. A pleasure to work with him. convenience. I am always given the choice to wait or get a loaner vehicle. Chase is always helpful and knowledgeable. A pleasure to work with him. More

Very pleased with the results and timely. . customer service was great and very professional. Good Job Chase . customer service was great and very professional. Good Job Chase More

Excellent customer service! Chase is always pleasant and friendly! Chase keeps me well informed while my car is being serviced. Chase is always pleasant and friendly! Chase keeps me well informed while my car is being serviced. More

Milton was incredibly helpful in guiding me through the car-buying process and finding the perfect vehicle. I had a fantastic experience working with Milton. He was knowledgeable, friendly, and made the car-buying process and finding the perfect vehicle. I had a fantastic experience working with Milton. He was knowledgeable, friendly, and made the car-buying process a breeze. Milton went above and beyond to ensure I was satisfied with my purchase. His expertise and customer service were exceptional More

Great dealership that I’ve worked with in the past, even though a deal couldn’t get done, Naph did a GREAT job trying, go see him! though a deal couldn’t get done, Naph did a GREAT job trying, go see him! More

Amazing service! Thorough, efficient, and friendly. By far the best experience I’ve ever had purchasing a car. Thorough, efficient, and friendly. By far the best experience I’ve ever had purchasing a car. More

Eddie Hart made my first visit to the service department convenient, easy and faster than I expected. convenient, easy and faster than I expected. More

Robert Marock was my sales person and Jack was my business person. From my first phone call to the followup after my new car delivery....they provided solutions and made the process smooth. I feel business person. From my first phone call to the followup after my new car delivery....they provided solutions and made the process smooth. I feel I was treated fairly and honestly throughout the process. The followup after delivery was as good as the sales expereince. I would not buy a car anywhere else.All the support folks were very nice as well. Appreciated Kimmy's time in taking me to school on how to use all the new technology in my new car. Kimmy was very pateint and made sure I could operate the car safely and enjoy all the new tech features that my circa 2006 Toyota did not have. More

Brock Ward from Service department has been incredibly responsive and helpful. I highly recommend the service team at Lexus. Everyone seems to enjoy working here and that shows in their smiles. responsive and helpful. I highly recommend the service team at Lexus. Everyone seems to enjoy working here and that shows in their smiles. More