
Hendrick Lexus Northlake
Charlotte, NC
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2,141 Reviews of Hendrick Lexus Northlake
NorthLake Hendrick Lexus. They are exceptional when it comes to servicing my lexus E350. They ask question, and listern to the customer to ensure they cover any issues or conc They are exceptional when it comes to servicing my lexus E350. They ask question, and listern to the customer to ensure they cover any issues or concerns I as a customer have. Ask for Eddie Hart, he is really exceptional. More
Eddie is always great. . Got me in and out at a great time.. i got my battery changed under my warranty.. my only small problem was they did not wash my car after they was f . Got me in and out at a great time.. i got my battery changed under my warranty.. my only small problem was they did not wash my car after they was finished.. i had hand prints all on my hood More
My service advisor, Eddie Hart always does an exceptional job when I take my car in for my services. Highly recommend Northlake Lexus for your purchase or service needs. job when I take my car in for my services. Highly recommend Northlake Lexus for your purchase or service needs. More
Took my IS 300 into Northlake Lexus for regular maintenance and was assigned Eddie Hart for my advisor. (I also had a few “how to” questions on the IS as I recently acquired it as my company car.) maintenance and was assigned Eddie Hart for my advisor. (I also had a few “how to” questions on the IS as I recently acquired it as my company car.). Eddie was able to make me proficient with my “how to” list. He checked the national register to make sure we targeted my maintenance list correctly. He was quick to let me know when it was ready. In short, Eddie Hart was knowledgeable, customer focused and professional. Very good advisor!!! Thanks Eddie! More
I worked with Sabin Cotton on a new vehicle and he was the perfect person for me. He got me the information I needed and gave me realistic timelines throughout the process. There were no surprises which the perfect person for me. He got me the information I needed and gave me realistic timelines throughout the process. There were no surprises which was nice. This is my second car from Hendrick Lexus and I will definitely go back. More
The purchase experience at Hendrick Lexus Northlake was fantastic. Naphtali was a pleasure to work with — friendly, professional, and knowledgeable. Sal in the finance department was equally great to work fantastic. Naphtali was a pleasure to work with — friendly, professional, and knowledgeable. Sal in the finance department was equally great to work with. These gentlemen made the car buying experience fast and seamless. Highly recommend! More
Nap our salesman is the best this is the second Lexus we purchased and he is amazing, answered all our questions and made us feel at ease while trying to figure out what we wanted. purchased and he is amazing, answered all our questions and made us feel at ease while trying to figure out what we wanted. More
My husband and I visited Hendrick Lexus Northlake yesterday and we met with Milton Jackson. The experience was very professional and stellar! Such “going the extra mile” service is greatly appreciate yesterday and we met with Milton Jackson. The experience was very professional and stellar! Such “going the extra mile” service is greatly appreciated! Thank you, Milton! More