Hendrick Lexus Northlake

My car service advisor is Eddie Hart. I think he is an awesome professional service advisor. I request him when I take my Lexus in for car maintenance. He is knowledgeable, patient and ve I think he is an awesome professional service advisor. I request him when I take my Lexus in for car maintenance. He is knowledgeable, patient and very responsive to questions. He is courteous and nice. He knows the Lexus car and can explain repairs or situations very clearly. I like his through follow if I wait or take a rental. Even after my service is completed, I receive a follow up from him. I want to thank Eddie Hart for always going above and beyond for myself as a Lexus car owner. Thank you! More

My usual Service Advisor was unavailable but Omar Licout stepped-up. It's great that they help each other without a hitch. stepped-up. It's great that they help each other without a hitch. More

Excellent service, excellent communication, price quotes and follow-up. Will continue to buy and service at Northlake Lexus and follow-up. Will continue to buy and service at Northlake Lexus More

Lucian Dobre is great! He is always on time. Always very helpful and explains everything. He is always on time. Always very helpful and explains everything. More

Service advisor, Eddie Hart was very helpful and explained things very well. Car was very clean and service was efficient explained things very well. Car was very clean and service was efficient More

Eddie Hart is always great. Service is prompt and. informative. I would recommend this dealer to everyone Service is prompt and. informative. I would recommend this dealer to everyone More

Very straightforward and transparent. I didn’t feel pressured and it was a quick process. I didn’t feel pressured and it was a quick process. More

Omar Licout has been my service advisor since i got the car and he’s been amazing consistently every time I’ve needed service. He also lets me know what’s going on and what the cost is. He also makes sure car and he’s been amazing consistently every time I’ve needed service. He also lets me know what’s going on and what the cost is. He also makes sure my rental is ready. He’s very attentive. He’s the best More

I used Omar as my service advisor. He is very knowledgeable and helpful. He keeps you informed of any issues with your vehicle. I will use him again.for sure. He is very knowledgeable and helpful. He keeps you informed of any issues with your vehicle. I will use him again.for sure. More

I received Professional service, honesty and courtesy throughout my buying experience. Could not have asked for a better experience throughout my buying experience. Could not have asked for a better experience More