Hendrick Lexus Northlake

I had an extremely smooth experience purchasing a new GX from this dealership. Nap managed expectations heading into the vehicle's arrival and was helpful throughout the process. His exceptionally easy-goi from this dealership. Nap managed expectations heading into the vehicle's arrival and was helpful throughout the process. His exceptionally easy-going demeanor and professionalism made this an easy transaction. Also worked with Sal who's very personable. He took the time to answer all of my questions and carefully walk me through the paperwork. I even mentioned to him that the experience here is unlike a ton of other dealerships I've visited in the past. Highly recommended! More

Eddie is wonderful to work with. He really cares about his clients. He is always upbeat . He really cares about his clients. He is always upbeat . More

Great experience! The salesman was very professional and kind, took his time explaining everything to me. Everything was smooth sailing. The salesman was very professional and kind, took his time explaining everything to me. Everything was smooth sailing. More

eddie hart was great very professional ! i appreciated all the patience and meeting my needs i appreciated all the patience and meeting my needs More

Vinny Estrada was very helpful and answered all my questions very thoroughly. Overall it was a great experience. questions very thoroughly. Overall it was a great experience. More

I inquired online to see a rx450h, I scheduled an appointment with Hussain and he was very helpful throughout the whole process. He answered all of my questions and guided me through everything. Cons appointment with Hussain and he was very helpful throughout the whole process. He answered all of my questions and guided me through everything. Constantly reassuring me that he will get me the best price, and was on my side! It felt good to walk into a dealership and for someone to act as a friend, rather than a salesperson. I would recommend Hussain to anyone wanting to buy a car! More

Hendrick Northlake is top notch. Omar L. In service always delivers and great to work with. Omar L. In service always delivers and great to work with. More

They have a beautiful facility with top a service department next to none. In for a 6 month check on my 2024 IS350 F sport. Great sales department also. Omar was my advisor and I always request him ( department next to none. In for a 6 month check on my 2024 IS350 F sport. Great sales department also. Omar was my advisor and I always request him (We have a 2021 Lexus RX350 also.) More

This dealership was great to work with. Very helpful and personable. They kept us up to date with our vehicle that we ordered back in October 2023 and gave us weekly updates when our new Very helpful and personable. They kept us up to date with our vehicle that we ordered back in October 2023 and gave us weekly updates when our new Lexus GX was being built and when it arrived in the states. Would highly recommend Hendrick Lexus Northlake. More

Another issue with another tire! !! Omar laughs with me because I am in so often dealing with tires!!! He made this visit even better after giving me the bad news of "You need a new t !! Omar laughs with me because I am in so often dealing with tires!!! He made this visit even better after giving me the bad news of "You need a new tire and we do NOT have it in stock" Instead of making me wait all day he got me a much desired and hard to come by rental and sent me on my way! What a Customer Service oriented employee!!! All should be like Omar! I ask for him every time!!!! More