
Hendrick Lexus Northlake
Charlotte, NC
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2,102 Reviews of Hendrick Lexus Northlake
I always appreciate how courteous everyone is at HLN. Most importantly, Brock Ward and Dustin (apologies for not knowing Dustin's last name) go above and beyond in tending to my vehicle and making sure Most importantly, Brock Ward and Dustin (apologies for not knowing Dustin's last name) go above and beyond in tending to my vehicle and making sure all my questions are answered. They are top notch! More
Hendricks Lexus of Northlake is always a pleasure to visit. From the purchase to my vehicle to the service visits, it is a welcoming environment that is stress free. Eddie Hart is a true professional wh visit. From the purchase to my vehicle to the service visits, it is a welcoming environment that is stress free. Eddie Hart is a true professional who cares about his customers and clearly loves where he works which in turn builds trust with everyone who works with him. When there are issues that arise, he presents all options and gives his honest opinion helping make an informed decision. Thank you to Eddie! More
Hendrick Lexus of Northlake is a great company. Personnel are very helpful and friendly, and they get the service done effeciently. Brock Ward was terrific. Personnel are very helpful and friendly, and they get the service done effeciently. Brock Ward was terrific. More
My service advisor, Omar did a fantastic job of communicating the service needs of my vehicle and kept me informed along the way. He assisted me with other service needs that I requested promptly communicating the service needs of my vehicle and kept me informed along the way. He assisted me with other service needs that I requested promptly. I appreciated his excellence in customer service and Hendrick Lexus Northlake is a 5 star dealership. You can’t go wrong in purchasing and servicing a car from Hendrick LexusnNortlake. More
I drive from Columbia SC for my service and it's nice to have knowledgeable and helpful staff to help make the time go smoothly. Chase Ward has always been helpful! have knowledgeable and helpful staff to help make the time go smoothly. Chase Ward has always been helpful! More
Mr. Brock Ward always takes great care of me ! He makes sure I’m satisfied and I’m grateful for his attention to my concerns and his care in making sure my needs are met and my car is safe to drive. Thank sure I’m satisfied and I’m grateful for his attention to my concerns and his care in making sure my needs are met and my car is safe to drive. Thanks Brock ! You are appreciated ! More
Hendricks Lexus was great in helping me to get my car serviced. Brock helped me finance my charges when I told him that the costs would be a burden. Car is running fine now and I’m about to make my sec serviced. Brock helped me finance my charges when I told him that the costs would be a burden. Car is running fine now and I’m about to make my second payment. More
I drive 45 minutes to work with this dealership for service. Brock has been exceptional as my advisor to work with, keeping me informed from the beginning to the end. Professional, knowledgeable and f service. Brock has been exceptional as my advisor to work with, keeping me informed from the beginning to the end. Professional, knowledgeable and friendly always! More