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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,643 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,644 Reviews of Hendrick Lexus Northlake

February 18, 2026

Highly recommend Harris, this is our 4th Lexus purchase with him and he always makes it such an easy and effortless process! We will definitely be back! More

by Boylesheather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Report | Print
Feb 28, 2026 -

Hendrick Lexus Northlake responded

Heather, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your loyalty kind words about Harris. Congratulations on your 4th Lexus and thank you for being part of our Hendrick Lexus Northlake family!

February 18, 2026

I worked with Eddie when I came in to have my car checked out for any potential damage from road debris. He made the entire process so easy! He’s always so thoughtful and helpful! More

by carleyleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Carley, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. While we are sorry to hear about the road debris, we truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 18, 2026

Knowledgeable and good service advisors. Able to answer all your concerns. Garrett was a pleasure to work with. More

by vvasudev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
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Mar 02, 2026 -

Hendrick Lexus Northlake responded

Vvasudev, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team.

February 17, 2026

Jon Mooody was great and easy to work with . . it was very smooth and easy transaction for my new vehicle. More

by Dibunz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Moody
Report | Print
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Dibunz, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Jonathan and look forward to sharing them with our team. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

February 17, 2026

He was very kind and did what he have to do and he was very nice to take care of me. Thank you. I really appreciate what he done. Take care of me. More

by Kyongsun chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
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Mar 02, 2026 -

Hendrick Lexus Northlake responded

Kyongsun, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Jordan and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 17, 2026

Simple Oil change; waited a short time and was helped by Omar who is a delight to deal with regularly!!! More

by RHONDALAYNE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Mar 02, 2026 -

Hendrick Lexus Northlake responded

RHonda, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 16, 2026

Really impressed with Hendrick Lexus Northlake. Great Customer Service, Timeliness, and Quality of Work. Jordan Carter was awesome, communicative, and helpful. They provide the ultimate peace of mi More

by jusmco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carter
Report | Print
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Justin, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Jordan and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 16, 2026

Sydney was awesome! She answered all of my questions, took care of additional needs for inspection and coordinated everything beautifully! More

by janetwilsonrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
Report | Print
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Janet, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sydney and our team.

February 15, 2026

Eddie Hart is a great service advisor! ! He is always very professional, courteous, and knowledgable. I have enjoyed having my 2013 Lexus serviced at Hendrick Lexus of Northlake. More

by jshavender
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Mar 02, 2026 -

Hendrick Lexus Northlake responded

J. Shavender, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for trusting our team with your 2013 Lexus!

February 14, 2026

Excellent customer service. Rebecca was very patient, and did her best to ensure I had a quick turnaround. She answers all my questions and gave me status updates. More

by tolacoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Bigelow
Report | Print
Mar 02, 2026 -

Hendrick Lexus Northlake responded

Tolacoates, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Becca and our team.

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