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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,128 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,128 Reviews of Hendrick Lexus Northlake

April 23, 2025

Rebecca Bieglow was very pleasant and informative. Made sure we knew everything before hand, no surprise charges More

by slotmama727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca Bigelow
May 01, 2025 -

Hendrick Lexus Northlake responded

Slot Mama, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Becca and our team.

April 23, 2025

Hussain Amir was my salesperson and he was fantastic. His pre and post sale follow-up to ensure I was satisfied with the car I bought was great. All staff personnel I interacted were very good. Overall, More

by Sandeep
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
May 01, 2025 -

Hendrick Lexus Northlake responded

Sandeep, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Hussain and our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

April 23, 2025

This was the first time dealing with Sydney Kopser & she was great. I believe she's relatively new to the team. Very personable, prompt and was able to get my car in for random service before I left town fo More

by waspitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
May 01, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about our newest service advisor, Sydney, and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 23, 2025

Justin Duhaney is a great salesman at northlake Lexus. He was very knowledgeable and patient with me as I made a buying decision. Justin is top notch! Great do deal with!!!! More

by Charlesphall62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Herndon, Justin Duhaney
May 01, 2025 -

Hendrick Lexus Northlake responded

Charles, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Justin provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 22, 2025

Went to dealership to have my windshield replaced and routine maintenance. Brock coordinated it for me and as always was attentive and communicative. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 02, 2025 -

Hendrick Lexus Northlake responded

Linda, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

April 22, 2025

Rebecca Bigelow was professional and very courteous making sure all issues were addressed before and after service. More

by Bjlubrecht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Jackson, Sean Cook, Becca Bigelow
May 01, 2025 -

Hendrick Lexus Northlake responded

B. Lubrecht, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Becca and our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 22, 2025

This is our 5th purchase from Northlake Lexus and the service from the staff remains of high quality. Appreciated the follow up from Nap during our most recent purchase. More

by thomasherron13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Naphtali Williams
May 01, 2025 -

Hendrick Lexus Northlake responded

Thomas, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are blown away by your loyalty and kind words about Nap and our team. Congratulations on your newest vehicle and thank you for being part of our Hendrick Lexus Northlake family!

April 22, 2025

Excellent service and communication! Highly recommend. Appreciate Brock's oversight and expertise, along with his professionalism. More

by kristinleahbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Seibles is always excellent: personable and professional and always on time., Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

Kristin, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock, Marlene, and our team.

April 22, 2025

Eenjoyed the experience everything with no everyone was nice keep the good work be bao More

by cwatkins3016@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 01, 2025 -

Hendrick Lexus Northlake responded

C. Watkins, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

April 22, 2025

I have worked with Magi in sales and service and she’s always pleasant and handles any issues quickly. I will ask for her first every time! Great job Magi! Erica More

by Erica S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magi St. Hubert
May 01, 2025 -

Hendrick Lexus Northlake responded

Erica, thank you so much for taking the time to share about your experience with Magi and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Magi in both sales and service! Thank you for being part of our Hendrick Lexus Northlake family!

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