Hendrick Lexus Northlake
Charlotte, NC
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2,731 Reviews of Hendrick Lexus Northlake
Hendrick Lexus Northlake provided excellent customer service on my recent visit. Brock Ward did an excellent job explaining the process and the cost. I will continue to visit Hendrick Northlake Lexus fo service on my recent visit. Brock Ward did an excellent job explaining the process and the cost. I will continue to visit Hendrick Northlake Lexus for my servicing and repair needs. More
My association with Hendrick continues to be amazing as the level of service and professional courtesy is unmatched, especially with the help offered by Brock Ward and all the service technician team membe the level of service and professional courtesy is unmatched, especially with the help offered by Brock Ward and all the service technician team members. Simply the best I have ever experienced anywhere in the world! More
Brock Ward did excellent job in my last maintenance visit. He made sure everything was done as promised and kept me informed throughout the process. It made me feel more at ease than you will ever kn visit. He made sure everything was done as promised and kept me informed throughout the process. It made me feel more at ease than you will ever know. Thank you Brock and the entire service team who all work hard and aim to please. Best regards, Teresa More
I really want to thank Brock Ward at Hendrick Lexus Northlake for helping me with my Lexus after the battery died and it had to be towed in. Brock made the whole process easy. He understood the situati Northlake for helping me with my Lexus after the battery died and it had to be towed in. Brock made the whole process easy. He understood the situation, explained everything clearly, and kept me updated the entire time. His communication was great, and I really appreciated how smoothly everything went. If you need service there, ask for Brock. He’s professional, helpful, and truly takes care of you. More
I’ve been a customer of Hendrick Lexus Northlake since 2013. I’ve always received quality and professional service from their Service Department. 2013. I’ve always received quality and professional service from their Service Department. More
I recently took my car in for routine service at Hendrick Lexus Northlake Service Center and couldn't be more please with the entire staff. A special appreciation goes out to Brock Ward, the service advisor Lexus Northlake Service Center and couldn't be more please with the entire staff. A special appreciation goes out to Brock Ward, the service advisor who assisted me throughout the process. Thanks again Brock and until next time... More
Hendrick Lexus and Brock Ward did a fantastic job in scheduling and ensuring both of my vehicles were serviced in a timely manner. The crew did excellent work and I feel confident my vehicles recieved scheduling and ensuring both of my vehicles were serviced in a timely manner. The crew did excellent work and I feel confident my vehicles recieved the best work possible. More
My service appointment at Hendrick Northlake went very well. My advisor, Jordan Carter, was very professional. I was greeted immediately and the work was done very quickly. It was a great experience. well. My advisor, Jordan Carter, was very professional. I was greeted immediately and the work was done very quickly. It was a great experience. More
We were treated with kindness and respect from beginning to end of our experience. Dylan worked hard for us and we're happy with our vehicle. to end of our experience. Dylan worked hard for us and we're happy with our vehicle. More













