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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,102 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,102 Reviews of Hendrick Lexus Northlake

July 08, 2024

If you are looking for a very professional, knowledgeable, and accommodating Service Advisor the ask for Chase Ward. More

by kellie.gastley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Kellie, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Thank you for your loyalty!

July 07, 2024

I had my car serviced by Chase Ward at Hendrick Lexus Northlake and he provided phenomenal customer service. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

KG, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2024

I recently had my Lexus vehicle serviced. Chase Ward was my service advisor and as usual provided excellent service. Always going above and beyond to ensure that my service experience is as e More

by mmontgomery961922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Mr. Montgomery, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

July 06, 2024

I recently had my car serviced. Chase Ward, my service advisor, was wonderful. He listened to all my concerns and provided excellent service. More

by lhewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

L. Hewitt, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

July 05, 2024

This dealership has outstanding staff and amazing service, especially Chase who is always very professional and great to deal with More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

BG, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Thank you for your loyalty!

July 05, 2024

Chase Ward helped me and i was totally satisfied. He explained what is needed to get it done right. More

by laksat99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Laksat, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

July 05, 2024

HLN did a great job! super fast service. Highly recommend them and wouldn’t want to go anywhere else. More

by xiongpx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Xiongpx, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for being part of our Hendrick Lexus Northlake family!

July 05, 2024

I recently had my Lexus serviced at Hendrick Lexus Northlake. Chase Ward was my service adviser and he is very professional and made sure the entire process was smooth. More

by dana.whisnant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Dana, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

July 05, 2024

Staff is efficient and knowledgeable. They keep you updated on the status of your vehicle. More

by lesleymk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Lesley, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team. Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2024

I had great service at Lexus Northlake. Eddie Hart got me checked in and found out I would be needing some extra work on my RX350. Eddie quickly got me into another Lexus to use so I wouldn More

by mrmoe04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Mr. Moe, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

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